Please help my tiler has refused to put my tiles on the wall!!!

[Jbrooks]

My tiler has said that my tiles do not meet British standards as they have paper backing and a mesh on the back of them and they will not give 80% adhesive coverage
Is he just talking rubbish?




Added by Dan 18/5/2012: Please read the whole thread on this one before making your mind up as to what you would do in the same situation.

 

[Tony73]

Hi, do you have photos of tiles?

 

[Alan.P]

LOL, I think he might be scared off, as Tony says, any pictures, I would say that they're mesh on the backside and have a paper protection on the face, more info needed first though, does sound like tosh to me.

 

[Tony73]

never seen tiles with mesh and paper at the same time

 

[Gazzer]

Mosaic ? Pictures please.

 

[Tony73]

should be mosaic :lol:, i don't see 9 tiles of 600x600 on mesh

 

[Gazzer]

should be mosaic :lol:, i don't see 9 tiles of 600x600 on mesh

uh ????

 

[Tony73]

sorry sir Ramic

 

[Alan.P]

never seen tiles with mesh and paper at the same time

I meant mosaic of course lol

 

[Jbrooks]

here are my tiles thanks

 

[Mike Mike]

View attachment 40735 View attachment 40736 here are my tiles thanks

I assume these are for a kitchen? If so, there is no problem with fixing them with a good cementious adhesive. I think your tiler just didn't fancy his chances at fixing them without any lippage. These are more difficult to fix than regular mosaic, ex-colleague of mine (now retired) had to rip some out once after customer wasn't happy with visible lippage when the under counter lights were on.

Ask another tiler. I can't see a problem with fixing these.

 

[CJ]

Your tiler bottled it.....

 

[Fliselege]

Am I missing something here? Most mosaics on netting I've put up also have paper on the back, instead of wax, you just peel it off.

 

[Jbrooks]

they were for my wet room, do you think this would make any difference?

 

[Mike Mike]

they were for my wet room, do you think this would make any difference?

Ah, that's different. :yikes:

Where did you buy the tiles from and who is the manufacturer? Did either the tile shop say they were okay for use in wet environments like shower areas, or is there something on the manufacturer spec/website that says they are okay? It's the paper on the back under the mesh that I assume your tiler is concerned about and how well it will stand up when wet. I have only ever seen this style of tile fixed in a kitchen before.

 

[Jbrooks]

The were brought from Porcelanosa and yes they knew they were for my wet room??

 

[Tony73]

View attachment 40735 View attachment 40736 here are my tiles thanks

looks like dark emperador and crema marfil marble, should not be any problem. easy job, just seal them before grouting

 

[Spud]

I think he has a good point to be honest ,I wouldnt fix them in a wet room either

 

[Tony73]

I think he has a good point to be honest ,I wouldnt fix them in a wet room either

why? nothing wrong with them tiles

 

[Spud]

why? nothing wrong with them tiles

did you take a good look at the pictures Tony mesh and paper only allows 10-15% contact with the adhesive and the back of the tile the tiles can be used if you re sheet them from the front with gummed paper and then remove some of the backing but why go to the trouble send them back and get some that dont have so much stuff on the back

 

[Mike Mike]

The were brought from Porcelanosa and yes they knew they were for my wet room??

I'm sure the shop wouldn't have sold them if they were not appropriate for that application, however having spent a fruitless 30 or so minutes trying to find something positive from the Porcelanosa website I am losing the will to live (perhaps less glossy photos and a bit easy navigation and technical data). Somewhere in the attached I am certain will be your tiles, and it will say "Usage Recommendations by Product" and one of the boxes is "shower walls". If it's ticked, and it will be (because the main website shows your exact tiles on a shower wall) then that should be sufficient to put any subsequent tiler's minds at rest....

[DLMURL]http://www.anticcolonial.com/recursos/ftp/cat.geneneral_piedra_ingles_2012.pdf[/DLMURL]

p.s. And if they do subsequently fall off the walls, then it's Porcelanosa's fault and not your tiler's...

 

[Jbrooks]

So where does that leave me? Do you think my tilers were professional and done the right thing?

 

[Jbrooks]

I'm not sure I want to go down that route who wants to be having a shower with tiles falling off the wall around them?

 

[Spud]

I'm sure the shop wouldn't have sold them if they were not appropriate for that application, however having spent a fruitless 30 or so minutes trying to find something positive from the Porcelanosa website I am losing the will to live (perhaps less glossy photos and a bit easy navigation and technical data). Somewhere in the attached I am certain will be your tiles, and it will say "Usage Recommendations by Product" and one of the boxes is "shower walls". If it's ticked, and it will be (because the main website shows your exact tiles on a shower wall) then that should be sufficient to put any subsequent tiler's minds at rest....

[DLMURL]http://www.anticcolonial.com/recursos/ftp/cat.geneneral_piedra_ingles_2012.pdf[/DLMURL]

p.s. And if they do subsequently fall off the walls, then it's Porcelanosa's fault and not your tiler's...

hi mike,I I dont think that would stand up in a court in the uk ,you cant do something that you know will fail even with a liability waiver from the customer or the tile supplier,since you are the expert in the fixing of the tiles if you knowingly do something wrong you are liable as you had the right to refuse to do the work or walk away from it

 

[DHTiling]

I see your tilers concerns and i would be too, there is an option of using epoxy grout to cut water ingression through the joints and if the stone is sealed annually then you could be ok, but the choice is yours... personally i like full contact of the tile and adhesive in a wet enviroment..and would decline to fix them.