Please help my tiler has refused to put my tiles on the wall!!!

[Jbrooks]

The were brought from Porcelanosa and yes they knew they were for my wet room??

 

[Tony73]

View attachment 40735 View attachment 40736 here are my tiles thanks

looks like dark emperador and crema marfil marble, should not be any problem. easy job, just seal them before grouting

 

[Spud]

I think he has a good point to be honest ,I wouldnt fix them in a wet room either

 

[Tony73]

I think he has a good point to be honest ,I wouldnt fix them in a wet room either

why? nothing wrong with them tiles

 

[Spud]

why? nothing wrong with them tiles

did you take a good look at the pictures Tony mesh and paper only allows 10-15% contact with the adhesive and the back of the tile the tiles can be used if you re sheet them from the front with gummed paper and then remove some of the backing but why go to the trouble send them back and get some that dont have so much stuff on the back

 

[Mike Mike]

The were brought from Porcelanosa and yes they knew they were for my wet room??

I'm sure the shop wouldn't have sold them if they were not appropriate for that application, however having spent a fruitless 30 or so minutes trying to find something positive from the Porcelanosa website I am losing the will to live (perhaps less glossy photos and a bit easy navigation and technical data). Somewhere in the attached I am certain will be your tiles, and it will say "Usage Recommendations by Product" and one of the boxes is "shower walls". If it's ticked, and it will be (because the main website shows your exact tiles on a shower wall) then that should be sufficient to put any subsequent tiler's minds at rest....

[DLMURL]http://www.anticcolonial.com/recursos/ftp/cat.geneneral_piedra_ingles_2012.pdf[/DLMURL]

p.s. And if they do subsequently fall off the walls, then it's Porcelanosa's fault and not your tiler's...

 

[Jbrooks]

So where does that leave me? Do you think my tilers were professional and done the right thing?

 

[Jbrooks]

I'm not sure I want to go down that route who wants to be having a shower with tiles falling off the wall around them?

 

[Spud]

I'm sure the shop wouldn't have sold them if they were not appropriate for that application, however having spent a fruitless 30 or so minutes trying to find something positive from the Porcelanosa website I am losing the will to live (perhaps less glossy photos and a bit easy navigation and technical data). Somewhere in the attached I am certain will be your tiles, and it will say "Usage Recommendations by Product" and one of the boxes is "shower walls". If it's ticked, and it will be (because the main website shows your exact tiles on a shower wall) then that should be sufficient to put any subsequent tiler's minds at rest....

[DLMURL]http://www.anticcolonial.com/recursos/ftp/cat.geneneral_piedra_ingles_2012.pdf[/DLMURL]

p.s. And if they do subsequently fall off the walls, then it's Porcelanosa's fault and not your tiler's...

hi mike,I I dont think that would stand up in a court in the uk ,you cant do something that you know will fail even with a liability waiver from the customer or the tile supplier,since you are the expert in the fixing of the tiles if you knowingly do something wrong you are liable as you had the right to refuse to do the work or walk away from it

 

[DHTiling]

I see your tilers concerns and i would be too, there is an option of using epoxy grout to cut water ingression through the joints and if the stone is sealed annually then you could be ok, but the choice is yours... personally i like full contact of the tile and adhesive in a wet enviroment..and would decline to fix them.

 

[Jbrooks]

Even though the tiles are just glued to the mesh and paper?

 

[Spud]

just buy some tiles with out so much backing there are plenty available similar to what you have bought that you can get better coverage with

 

[Jbrooks]

So what do I do with the tiles I have just spent £800 on? Not to mention getting a tiler to fix any new ones, unless it it proven my tiler is right (hence me calling for your help) I have little chance of any refund?

 

[The D]

Hi Jacqui its Dean. I can understand you seeking a second opinion but I can assure you that I have not bottled it. The tiles are not fit for fixing even in a kitchen let alone a wet room some of the replies you have had are to be honest just ridicules if it is an easy job and not a problem for some of the obviously more experienced tilers on hear. I will be happy to pay there travel and if necessary digs and they can come and teach me how to fix these tiles.

 

[Olz]

Welcome to the forum, I had no idea your tiler was deanotile until seeing his post, I agree with both him and Dave who are both massively experienced.

Take them back and get a refund, if they won't give you one get them to provide a tiler who will jointly guarantee the installation in writing.


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