Goodness gracious!!
Sorry for the late response, but I only just saw this and couldn't believe the mess.
This is not the work of a professional, or even an amateur tiler. Rather the work of an opportunist who clearly has no tiling experience.
As Huddersfield Tiling also said, no tiler would do that. I'd go further to suggest that only a crook would leave somebody's home looking like that and expect to get paid for the privilege.
So, if it were me, I'd get them back, and tell them to remove the mess they've made in your house and refund whatever labour cost you may already have been charged, together with the cost of the tiles.
If they refused, I'd threaten them with the small claims court and tell them I'll add to my claim the cost to have somebody else retile the floors.
I would have no doubt that these photographs would serve to fully defend such a claim, as they demonstrate quite clearly that whoever did this has no tiling experience whatsoever and should not have offered to undertake such work for payment in the first place, unless you agreed to accept anything less than a professional piece of work, which I doubt you would have done.
Bottom line: when engaging a contractor you have a reasonable expectation as to the quality of the work being done. This doesn't even come close, and I'm really feeling for you right now.
Sorry for the late response, but I only just saw this and couldn't believe the mess.
This is not the work of a professional, or even an amateur tiler. Rather the work of an opportunist who clearly has no tiling experience.
As Huddersfield Tiling also said, no tiler would do that. I'd go further to suggest that only a crook would leave somebody's home looking like that and expect to get paid for the privilege.
So, if it were me, I'd get them back, and tell them to remove the mess they've made in your house and refund whatever labour cost you may already have been charged, together with the cost of the tiles.
If they refused, I'd threaten them with the small claims court and tell them I'll add to my claim the cost to have somebody else retile the floors.
I would have no doubt that these photographs would serve to fully defend such a claim, as they demonstrate quite clearly that whoever did this has no tiling experience whatsoever and should not have offered to undertake such work for payment in the first place, unless you agreed to accept anything less than a professional piece of work, which I doubt you would have done.
Bottom line: when engaging a contractor you have a reasonable expectation as to the quality of the work being done. This doesn't even come close, and I'm really feeling for you right now.
