Poor finish? My tiler thinks he has completed the job but I don’t. Opinions please

[Fairfield42455]

Am I right to be disappointed with this finish and expect my tiler to return to put things right? He tells me he has finished my job. Thanks in advance.

 

[Dave]

Wow!!! 😳.
Certainly isn’t the best and poor grouting.

 

[Wishiwasatoptiler]

Not good at all. Not the best grout cleaning job

 

[demi34]

Oh my cod, terrible job

 

[Wayne Brown]

Hhmm rough as a badgers a--- black on white needs careful cleaning this looks rushed to me . Kop

 

[bsc ceramics]

I do hope you haven't paid him for that? you have to get him back

 

[eddcottee]

Don't pay them. That grouting job is terrible!

 

[Fairfield42455]

Thank you for your replies. I’m a female living alone so sometimes I doubt my own judgements when it comes to work by trades people. No - luckily I learnt from previous jobs and haven’t paid a penny yet. He was in a rush to get away when doing it so the grouting was rushed. He did return last night and spent 3.5 hrs replacing scratched tiles and improving the grouting. He’s returning again as I still don’t think it looks a professional finish. I appreciate your opinions. Thanks

 

[Dave]

Thank you for your replies. I’m a female living alone so sometimes I doubt my own judgements when it comes to work by trades people. No - luckily I learnt from previous jobs and haven’t paid a penny yet. He was in a rush to get away when doing it so the grouting was rushed. He did return last night and spent 3.5 hrs replacing scratched tiles and improving the grouting. He’s returning again as I still don’t think it looks a professional finish. I appreciate your opinions. Thanks

Let us know how it goes.

 

[bsc ceramics]

make sure your happy before you pay him. Let us know how you get on with some pics..

 

[Bond]

Far from a complete job, get them back to sort it out.

 

[Fairfield42455]

Thank you. After 3.5 hrs of coming back - during which time improvements have definitely been made - I would be grateful if you could let me know if I am right to still be concerned about the following or if I’m being unreasonable and too much of a perfectionist. I feel he has left me with more work.

1. The floor. This was brand new, clean 9mm ply when the tiler arrived which my floor fitter had put down prior to him fitting my glue down LVTs next week. There are blobs of dried grout and the floor obviously wasn’t covered during tiling/grouting. I believe it’s essential LVT has a level, smooth surface and the floor therefore needs attention - cleaning and dried grout taken off.

2. Quite a number of tiles are not flush and stick out. Hence the grouting is uneven. I mentioned this and was told that if only one corner is sticking out then it can’t be rectified as if you push that corner in the opposite corner will stick out. The tiler has tiled directly onto new, smooth green board.

3. Uneven thicknesses of grout (due to tile positioning) - caused by a fitted wonky tile and tiles not fitted flush.

4. The ceiling was freshly painted white and now it has grout on it, including dried blobs of grout.

5. I asked for a 4mm gap to be left under tiles at floor level as per the floor fitter’s request. This has not been done in most areas. Tiler when questioned after the job said it couldn’t be done as my floor wasn’t level. It’s new 9mm ply.

6. Grout overlapping onto the actual tiles and not a smooth straight finish.

Please see a selection of photographs which cover examples of the above points.

I would be very grateful for your opinions and if I’m expecting too much. Thank you.

 

[Wayne Brown]

Thank you. After 3.5 hrs of coming back - during which time improvements have definitely been made - I would be grateful if you could let me know if I am right to still be concerned about the following or if I’m being unreasonable and too much of a perfectionist. I feel he has left me with more work.

1. The floor. This was brand new, clean 9mm ply when the tiler arrived which my floor fitter had put down prior to him fitting my glue down LVTs next week. There are blobs of dried grout and the floor obviously wasn’t covered during tiling/grouting. I believe it’s essential LVT has a level, smooth surface and the floor therefore needs attention - cleaning and dried grout taken off.

2. Quite a number of tiles are not flush and stick out. Hence the grouting is uneven. I mentioned this and was told that if only one corner is sticking out then it can’t be rectified as if you push that corner in the opposite corner will stick out. The tiler has tiled directly onto new, smooth green board.

3. Uneven thicknesses of grout (due to tile positioning) - caused by a fitted wonky tile and tiles not fitted flush.

4. The ceiling was freshly painted white and now it has grout on it, including dried blobs of grout.

5. I asked for a 4mm gap to be left under tiles at floor level as per the floor fitter’s request. This has not been done in most areas. Tiler when questioned after the job said it couldn’t be done as my floor wasn’t level. It’s new 9mm ply.

6. Grout overlapping onto the actual tiles and not a smooth straight finish.

Please see a selection of photographs which cover examples of the above points.

I would be very grateful for your opinions and if I’m expecting too much. Thank you.

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Very poor still I think this chancer has had his day it's time to move him on pay him 50% at most then get a decent tradesman to rectify his efforts. As a example this is how it should look and your floor layer is not gonna be happy 😤.

 

[eddcottee]

Did you ask him to paint your ceiling with grout then?! That's what it looks like! A bit of mess sometimes can't be helped and I will always tell a client that before starting, but that's just completely careless and personally I would be offering to re-paint the clients ceiling.

Clearly a rushed job and grout holes like that in a wet area is asking for trouble. Water will almost definitely get through that

 

[bsc ceramics]

still not good
just an all round poor standard of workmanship
not sure i would pay for that