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No they aren't coming out, they wouldn't expept responsibility (are they responsible?). I only went to see it yesterday (we both have very busy schedules), it was worse than I imagined, horrible dirty yellow.
Although what was intersting was it got worse as you went up the wall, the bottom row was more or less pure white and it gradually got worse as you went up.
The grout was white just under the surface aswell.
All I can do is use a tube of Everbuild grout reviver. I tested it when I was there (had to leave it 4 hours than go back) and I got really good results and it will be easier than scraping it all back out.
Although what was intersting was it got worse as you went up the wall, the bottom row was more or less pure white and it gradually got worse as you went up.
The grout was white just under the surface aswell.
All I can do is use a tube of Everbuild grout reviver. I tested it when I was there (had to leave it 4 hours than go back) and I got really good results and it will be easier than scraping it all back out.
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