Some customers you have to feel sorry for. But just because he's a nice guy does not mean he's a "professional tiler"....... like this guy.
Chimney centre feature with split face effect interlocking porcelain. Sounds straightforward enough right?
Wrong!
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Used the interlocks on the external corners and made a central closing section by hacking small squares out of the remaining tiles, filled in [some of] the joints with adhesive (yep... not grout), lippage galore.
But somehow, her only complaint was that they weren't cleaned up properly!