Discuss Quotes - I never hear anything back! in the British & UK Tiling Forum area at TilersForums.com.

S

sibs

lol...Is cool Raja... I was just tickled because it seems that its all Dave ever does is point out the fact that I am a WOMAN :lol: but no offence taken... with anyone who hasn't realised until now :lol: You are a great bunch of guys (and girls!)
----
Its a very nice bike Raja!
 
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F

Fekin

Hi sibs.

I think a lot of people go through phases where they find it near impossible to get any work in from quotes\estimates, so I wouldn't feel too down about it.

You might have just got a few customers that still have a hangup on trade women, and might not think a woman could do such a job for some strange reason.

As the others have said, calling people back up to find out whats going on is always a good thing to do, as if they are not going to use you for any reason then their probably never going to call you again anyway for anything else down the line, so even if they feel put out having to talk to you and say why they don't want you to do the job isn't going to cost you.

Chin up as they say and keep smiling :thumbsup:
 
S

Saltire69

It's getting tougher up here in Bonnie Scotland with quotes. Guy's are coming off the course's and charging £10 m2. Find it hard to cope with that but a few off the customers complaining about their work now in the tile shop as tiles falling off & grout cracking. Laying a kitchen floor at the moment and customer really pleased with it and said i should charge more,(just remember the tip then:yes: ) but did 4 quotes last week and got just 1. Normally would expect 2-3 outta 4. When i phoned back said they had got some1 alot cheaper so you might have to drop your prices slightly Sibs. At least till you get established. Good luck.
 
C

CLAYS TILES

Dave i just wanted to say publically that i love u ***
hey raja there's a lot of loving going on this site for dave! his head will be getting too big & he wont be able to get down to expo!:lol:

hey sibs keep in there, we're quoting the same rates! (not far from you remember)
its the cowboys down the next street to us thats causing us to lose work! but then they call us to put it right!!!!:lol: :lol: good luck!:yes:
 
S

strongboes

Hello.

I dont know about how other people quote and whether they get the sale there and then or not. I always get the job when I am there and if they say "oh we'll get back to you" then I know I will not get it, I have never ever gotten one of them jobs, and imo they are the people who just want the cheapest price so they wont be paying me to do any work for them.

If it's a referal then dont mention price, they want you to do the job because of your rep so dont offer a price unless they ask, and then just say oh I usually charge £150 a day so this will take about 3 days so your looking at £400-450.

If it's a quote from a call then,

How I do it briefly is to offer lots of advice, listen to what they say and if they dont have tiles yet then offer them your discount, always offer your own adhesive, say i can get it cheaper than you so i can pass that saving on to you. Offer suggestions and always say confidently that whatever they want to do is no problem at all, say (no matter what the job is) that it would be great to do a nice floor or a nice bathroom for a change so that they feel like you care about their job, this alone will win some people over to you.

If you state your price and they dont book you in then if you want the job and have room to lower your price then lower it, but you must say it in a way that they think you are doing them a favour. say well i can always come to an arrangement it all depends on how you want to pay, say do you need an invoice for it?

If they say no which rarely a residential cust does, then say, well if you pay cash I can do it for x amount, needs to be aroud 25% less imo. This is usually enough to get the job.

Please note i am not saying that you dont put it through your business as normal, you do an invoice they just dont see it. You still pay your tax e.t.c, they just think that you are doing them a deal, but you are just lowering your margin. Obviously you only do this if you need the work.

goodluck and regards
Ryan
 
D

devonmark

sibs...what you and every tiler who quotes is to realise is this...the customer needs a tiler, but they don't need you, you have to sell yourself to them and make them...not need you, but want you.
try and aim for a market that would be more at ease with a female tiler, the elderly, single women, etc, i believe you have the advantage over us males simply by being female...use it..Mark
 
D

davy_G

I agree with what strongboes posted.
I try and nail a deal there and than and have it in the diary. If it isnt and is left with them to get beck to me then i consider it a lost job. Very seldom do they get back to me!
Alot of chaps & girls are very thorough on here and post written quotes to clients as they do their final quotes at home. However, someone else may have been in nailed the deal there and then.
Most of my work is through recommendation, either private or from my tile shop, hense they want me to do it and i genuinely think i am the only one quoting for most of it. I listen and advise as much as possible, look for problems (small issues) the client might want to think about, skirting removal, door trimming, carpet to tile trim type etc etc
 
S

sibs

So what do you do when they say they're getting 2 or 3 quotes? I can't see how I can "nail it there and then " when they more often than not they say that to me. Are you saying you go in there with your tape measure and calculator and work out the sq. meterage work out a price and give it to them there and then?
Do you take a price list for materials?
 

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