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Your right the water hides a lot, but if you are going to do a job it should be the best you can do. You can see the unevenness in the substrate and the visible steps could have been built up to get rid of the slithers!
I love busmens holidays. Going to Norfolk in March.
 
I was quite surprised at the standard of prep, or lack of. No straight edges were harmed in the making of this pool! 2 guys stripped it then a different pair repaired the cracks then waterproofed and skimmed with adhesive then the "tiler" came to finish it.
 
As you say the customer thought it was better now then before so it must have been bad.
Just don’t know how they get away with it.
You can do the best job in the world, but if you empty a bucket of sludge on a piece of waste land they hit the roof!
 
92DA8EF3-48BA-4C4C-837A-871A2D141435.jpeg Turned up blind to a job this morning and couldn’t believe the tiles. 333x333 red biscuit floor tiles 😵 I pleaded with them not to use them, but the Mrs of the house said that it took her six weeks to pick them and was starting to get a tad insulted at my dislike. So down they went😱
 
What no levelling clips!
You can only advise and as we are in the fashion industry it only the ‘look’ they are after.
 

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