Discuss Rate this work. Quality advice needed. Help. in the British & UK Tiling Forum area at TilersForums.com.

P

Polished

Hi mrquamon - to close the loop from this on my side and why i made the suggestion. By offerring him the oppertunity to make good the work at his own expense you stand a stronger case if he does decide to take a legal route in order to get his money, and the same applies from your point of view if you decide to pursue for compensation after getting someone else to re-do the work - you can then demonstrate that you acted in a reasonable manner , that you pointed out that you were not happy with the finished article and afforded the person the oppertunity to correct the defects to your satisfaction.
 
O

oldgit

I stopped his cheque after the grout dried (I wondered if it might lighten, since I was expecting, and asked for, pale grey) and had a close look at it. I tried to phone him then, but didnt hear from him until his cheque bounced. Now he wants paying.
He came round and made various excuses, claiming it a good job.

I havent paid yet... what is reasonable? (I would pretty much like to take them off and start again with someone else!)

Thanks for you replies.
ive only read the first page of this thread so someone may have already told you if you stop a chq there is not a court in the land that will go in your favour.
you now need to pay the man pronto and then negotiate from there.
the work is **** by the way.
 
U

Ultimate Tiling

I would be inclined to visit all the tile shops around your area and leave them all a set of photos of this Diy'ers work with his business cards attached. :ban:
Make sure he doesnt get anymore work, no way should you have to pay him, he should be paying compo for that terrible work.
He's charges full pro tiler prices and should have delivered the quality to match.
 
O

oldgit

the tiler should have been honest with you and himself firstly he should have told you the tiles were rubbish and that he would not be able to get them up even,its not really the tilers fault if the tiles are not spread even on the sheets,that said if he has made no comment regarding this,and he would have known how bad they were after 4 sheets max he is accepting that he can create a decent job.
you wouldnt believe the amount of jobs i look at or turn up to do and the tiles are bent or odd sizes,what do you do the punter thinks you are talking crap and bbq wouldnt sell bent sizey tiles so you either do the job ie:like yours,you tell the punter about the tiles and he states just lay them there be alright,you tell the punter you aint working with them tiles,you then lose 2 days work and some other bod comes along and fixes them they then look crap anyway and all youve done is lose money.
im not condoning his work but he may have an argument in court that you supplied the tiles if there not even on the sheets that is not his problem if he has put them up flat and cut neatly he has worked with the tiles supplied,its not really a tilers job to stanley the sheet to try to get the tiles even,ok maybe the odd tile. this could well be his argument in court.
dark grout is the worse thing about the job if he used white the job would have looked 100% better for starters.
did he price you for laying mosaic or was this sprung on him when he got there?

i dont want to bang on about course tilers and time served but this is what experience is about,a good tiler would have charged a lot more and stanley cut and made sure it was puker or he would have walked away,personaly looking at the tiles i would have left it to someone else to do,you couldnt possibly have done the job that bad if the tiles were good.
 
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O

oldgit

well i wouldnt pay him oldgit !! you are kinda making excuses for him , bottom line you are the professional and you carry the can , take another look at the picture and sight down the tiles , its like the roller coaster at blackpool , you cant blame the tiles..
i wouldnt pay him either,but the law or any court would make you pay him.
with regard to your opinion on the tiling looking down the tiles it shows how bad the tiler is,it also shows how bad the tiles are from left to right look how quick it starts to gain,in the picture with the sockets look on the right the upright line is virtually right within 4 tiles the joints are gone,the top of the top sheet in this picture (im guessing its 2 sheets high) and the bottom of the bottom sheet show imo that the sheets are wider at one end either that or the tiles are smaller.
this dont make it right what the tiler done, but if he is and he must be inexperienced it shows why he could not control the tiles.
the best place to have stuck these tiles was back in the car and back to the shop.
 
C

craig1010

Oh dear......

Not only did he over-charge, he left a very amature finish. Whether you can legally cancel the cheque or not, if I were in this position, I'd let him persue me for the money, and get plenty of images to re-enforce my case.
If this were on a building site on a new build home, I don't doubt he'd be told to re-do the job.

It would cost him far more than £300 to get you into a court. I'd be surprised if he took it that far.
 
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M

mikethetile

the tiler should have been honest with you and himself firstly he should have told you the tiles were rubbish and that he would not be able to get them up even,its not really the tilers fault if the tiles are not spread even on the sheets,that said if he has made no comment regarding this,and he would have known how bad they were after 4 sheets max he is accepting that he can create a decent job.
you wouldnt believe the amount of jobs i look at or turn up to do and the tiles are bent or odd sizes,what do you do the punter thinks you are talking crap and bbq wouldnt sell bent sizey tiles so you either do the job ie:like yours,you tell the punter about the tiles and he states just lay them there be alright,you tell the punter you aint working with them tiles,you then lose 2 days work and some other bod comes along and fixes them they then look crap anyway and all youve done is lose money.
im not condoning his work but he may have an argument in court that you supplied the tiles if there not even on the sheets that is not his problem if he has put them up flat and cut neatly he has worked with the tiles supplied,its not really a tilers job to stanley the sheet to try to get the tiles even,ok maybe the odd tile. this could well be his argument in court.
dark grout is the worse thing about the job if he used white the job would have looked 100% better for starters.
did he price you for laying mosaic or was this sprung on him when he got there?

i dont want to bang on about course tilers and time served but this is what experience is about,a good tiler would have charged a lot more and stanley cut and made sure it was puker or he would have walked away,personaly looking at the tiles i would have left it to someone else to do,you couldnt possibly have done the job that bad if the tiles were good.

og is talking sense here, the courts know nothing about tiling and will take the view that if the tiles were at fault and couldnt have been set better the tiler is due his money as he completed the best job he could under the circumstances

now we all know that we should stop as soon as the problem arises and ask the client wether they want that finish ,pay extra to fix each tile seperataly or to return the remainder in exchange for a different tile

this tiler didnt raise the problem and give the client the oppurtunity to resolve te issue

the tiler has been given the oppurtunity to correct the faulty work but has claimed there is no fault other than some missed grout

so in short the tiler as the professional is at fault for not highlighting the inferior nature of the tiles

dont worry about not paying him, if he wants to come back and hack them off..............let him

he wont sue you as he knows he wont win as you will counterclaim for putting his work right

chalk this one up to experiance and go to a reccomended tiler in future
 
L

LM Ceramics

poor tiling by someone inexperienced or just a lazy tiler very shocking the fact you give him a cheque for it is unbelieveable never used them tiles before and i know some cheap tiles dont give great finishes but a little more attention to detail was required the

those tiles look awful and the black grout makes it worse we as tilers can only make the best of what we have got but that is shocking:yikes::yikes::yikes::yikes:
 
The bit i dont get is where did you get him from, was he reccomended, have you seen his work before ?It was a 2 day job why didnt you stop him on the first day honestly mate the bloke is obviously a tosser but you have to lay some blame on yourself for letting it get that far. As for people talking about small claims courts etc forget it this bloke wont care the best thing you done was to stop the cheque but now you must bite the bullet and start again and if it was me i would be round his house and puncture him a bit.
Lucius
 
C

Colour Republic

the tiler should have been honest with you and himself firstly he should have told you the tiles were rubbish and that he would not be able to get them up even,its not really the tilers fault if the tiles are not spread even on the sheets,that said if he has made no comment regarding this,and he would have known how bad they were after 4 sheets max he is accepting that he can create a decent job.
you wouldnt believe the amount of jobs i look at or turn up to do and the tiles are bent or odd sizes,what do you do the punter thinks you are talking crap and bbq wouldnt sell bent sizey tiles so you either do the job ie:like yours,you tell the punter about the tiles and he states just lay them there be alright,you tell the punter you aint working with them tiles,you then lose 2 days work and some other bod comes along and fixes them they then look crap anyway and all youve done is lose money.
im not condoning his work but he may have an argument in court that you supplied the tiles if there not even on the sheets that is not his problem if he has put them up flat and cut neatly he has worked with the tiles supplied,its not really a tilers job to stanley the sheet to try to get the tiles even,ok maybe the odd tile. this could well be his argument in court.
dark grout is the worse thing about the job if he used white the job would have looked 100% better for starters.
did he price you for laying mosaic or was this sprung on him when he got there?

i dont want to bang on about course tilers and time served but this is what experience is about,a good tiler would have charged a lot more and stanley cut and made sure it was puker or he would have walked away,personaly looking at the tiles i would have left it to someone else to do,you couldnt possibly have done the job that bad if the tiles were good.


This is a an old thread and after looking at the pictures my first thoughts were the mosic was poorly applied to the backing sheet but it seems that oldgit has already writen my post for me :thumbsup:

Where I think the tiler is at fault is that he should have stopped after the first couple of sheets (as oldgit says, he would have known there and then that they weren't up to scratch) and told you the problem not just carried on regardless. He was charging a rate that wasn't expensive but is enough for him to take extra care that the job is done to a good standard regardless of any delay in completing the job.
 
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