Rate this work. Quality advice needed. Help.

[village tiling]

i think ive seen this lads work b4.... is his name stevie wonder by any chance..:dizzy2:

 

[craig t]

Also how plumb where the walls to begin with? any imperfections in the wall will be shown up very clearly with mosaic tiles. An excellent plasterer is usually required before mosaic tiling of this sort!

 

[john32145]

u may say that, but his price wasnt cheap, people nowadays dont want to pay a lot of money to get work done in there house now any1 who has seen this who can blame them.:ban:

 

[BDS]

Every thing you`ve pointed out craig t,he should of known if hes a tiler and charging people good hard earned money then he should of known the problems arrising with the job from start to finish and adapted,no ifs buts or maybe`s.but thats my oppinion.

 

[brian c]

I think that you are all over reacting...what exactly is wrong with the blokes tiling?.................................................................................................................................




L. O. L :yikes:

 

[BDS]

ha,ha,ha,ha,ha,ha,ha.bri

 

[The D]

Unfortunately I have to agree with highlander the work is indeed sub standard but you should not have paid the tiler for the work. The work is complete and you handed over the money that is not the action of a dissatisfied customer. The tiler should have been informed that you were unhappy with the work and given the opportunity to rectify the problems. Sad as it may be as it stands you are in the wrong.

 

[burncross]

I think that you are all over reacting...what exactly is wrong with the blokes tiling?.................................................................................................................................




L. O. L :yikes:

It was you brian, come on admit it! :11:

 

[mrquamon]

Now youve got me worried.
My girlfriend was home and paid him, I got home an hour later after he had left. It wasnt until the next day I had a proper look. Called him, left a message that I wanted to discuss it, but suspecting that I wouldnt be in a position to do anything once he was paid, I decided to stop the cheque.

Only when his cheque bounced did he call me back. I got him over for a chat, in that chat he offered to knock £30 off for not completing the grouting behind the pipes. Initially I said that I thought it worth less than £200. I moved to £250 but he wouldnt accept that. he left and I said I would consider his offer. after a few days I called him back and repeated £250 (for cash btw) he wanted it that night. I put him off until after the weekend, I expected him to chase me for it yesterday/monday.

So I started to think about handing over £250 and couldnt help thinking that I just wasnt satisfied and I would still feel annoyed - especially given I would have to look at them for the next 5 years at least!

At this point I took some photos and made this thread. Im glad I did. I was feeling pretty bad about it but you guys have confirmed that I can reasonably expect better.

Would I have paid more for a perfect job. yes. had it been exactly as specced I would happily have paid the rate, say a third day of work. I do respect skills and workmanship, and what is involved. He could have charged another day and I wouldnt have batted an eyelid. Id have been quite happy to see him still painstakingly fixing tiles late into the second day. "wow its a lot of extra fiddling to get this perfect, im going to run over a day, either you can do the grouting or I can finish with an extra days money?" would have been fine.

thanks again to all contributors.

 

[MICK the Tiler]

Firstly I'd like to say I'm sorry to hear about your bad experience with your tiling project.

Secondly If you are thinking of paying him (and I hope I'm not too late) I'd just like to run a senario past you.

So you go out and but a new big screen TV It looks the goods when you unpack it and visually it fits perfect with your decor and you wondered how you ever got by without one. Then you switch it on and it does not work. so you ring up the place where you purchased it and they said we'll knock 50% off the price would that make you happy? Is that a fair deal? Of course not you want a replacement Right?

Thirdly this is what concerns me about the UK tiling system there does not seem to be any formal guidelines as to what is acceptable in terms of quality assurance. Down here In Oz if I were to do a job like that all the client would do is ring the Building services authority and mention my name then they would suspend my license until such time as I rectified the situation giving me 28 days to do so. If I don't then my license will be cancelled and I can no longer work for the public and my faulty workmanship would be placed in a public forum for all to see ruining my buisness.

So to me the job is worthless and should not be paid for. Let him sue you he will not win.

 

[Polished]

Hi I don't know what others might think of regarding this suggestion but has the Tiler offered to correct what you are unhappy with ?

I think (and others will shoot me for this suggestion ) that the Tiler should be afforded the opportunity to correct any mistakes he/she may have made etc at his/her own cost.

The sale of goods & services act is very clear on what constitutes a suppliers obligations regarding skill and care regarding the provision of a service.

I don't know where it stands regarding the stopping of payment - you need to speak to your solicitor regarding that.

I would not be inclined to give my personal opinion on the quality of the workmanship but if this were to proceed legally you will need to provide an expert report regarding the installation. If the tiler is not in agreement with rectifying the problems you have identified I suggest you speak with your solicitor and to Consumer Direct who will be happy to give you advice.

 

[Grace'sDad]

Terrible job and you would win out in court. No doubt about it.
Agree with Mick, we are all pretty unprotected here in the UK.

 

[doug boardley]

personally I wouldn't give him the opportunity to put it right, if he can do something like that when he's getting paid, what's his standard gonna be like when he's not.!:ban:

 

[andy-p]

personally I wouldn't give him the opportunity to put it right, if he can do something like that when he's getting paid, what's his standard gonna be like when he's not.!:ban:

yeh i agree with doug here this guy wouldnt be setting foot back in my door, no way is he a real tiler...

 

[marc1106]

take photos, guys business card and a call to trading standards for false advertising, misleading selling tactics, id Personally push for getting it done right at his expense, by someone else!