sealer

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water softener being installed in about a months time, I have been back to the job 4 times now because she has ocd and keeps thinking there is something wrong with the tiles , i go there clean the tiles she is happy then 2 weeks later she is on the phone she has been a really difficult customer from start to finish I have tiled the shelf in her shower alcove twice first time it didnt have enough fall and she was worried that the water would sit on it ,it was fine but i redid it anyway to keep her happy now she says there is too much fall on it and she wants it redone again worst of all she comunicates via the interior designer who doesnt help by givng in to her every wish and who is holding on to my final payment until the "snaggin" is done :mad2:
 
Gary hope it is costing her each visit

I doubt it - I've had customers like this in the past:mad2::mad2:they'll give you a ridiculous snagging list, then when thats done and in theory they should be happy, they'll produce another one with items that weren't on the first:incazzato::incazzato: then you'll do that one and they'll think of something else:yikes:I think some people just want their pound of flesh:thumbsdown:
 
an impregnator does not leave a shinney surface (make slippery) some matt porce should be done as it stops staining like you have:8:
 
an impregnator does not leave a shinney surface (make slippery) some matt porce should be done as it stops staining like you have:8:
you pretty much can tell within 5 minutes of working with them which ones need a coat of impregnator and which ones dont i tend to do all light coloured and chinese matt porcelain, this woman is a major pain in the derriere and owes me over £2000 and is a classic nit picker
 
yes you get them / pains in *** / if shes been told by supplier to seal you could find it hard to change her mind (as salesmen know best not) might be time to just seal it then she cant winge any more :8:
 
Gary - im surprised at those saying not to apply anything. No we didnt used to either, however that was where that type of tile was used in more commercial or utilitarian situations.
Now they are used in 'show' locations I always apply - rightly noted Jay - impregnator. Typically Stainstop KF, prior to grouting.
Makes a hell of difference with some unglazeds', and keeps the problems such as you are describing at bay. I find it gives a much better finish to hand over and maintain.
Top seals are a different matter and separate. Some floors might be better with them, some not. Walls obviously not.
I think its the practice of impregnating you need to do here.
Hope it helps.
CB
 
yes you get them / pains in *** / if shes been told by supplier to seal you could find it hard to change her mind (as salesmen know best not) might be time to just seal it then she cant winge any more :8:

This is the reason salesmen shouldn't give sh!t advice!! ( I don't mean this instance in particular, just in general :lol: )

Matt porcelain shouldn't need to be sealed as it isn't porous. Sometimes it can benefit from sealing to help with cleaning grout off. Any sealer you put on it would only be topical so if it had enough wear, it would need re-doing

I don't see how sealing it would stop the marks from a hard water area. I suppose it may make it easier to clean the marks off, but it wouldn't stop them
 
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