Tile Giant

[Adam Coates]

Hi There ,
what shop did you work at ?

 

[Adam Coates]

Hi there,
I currently work for tile giant and try hard as I can to make it fair for all the local tradesman by rotating the cards in the store ,I do agree though most customers ask for cards from us personally and they don't just take them off the counter .If anyone has any suggestions how we could make this a fairer system, please let me know and I will see what I can do.

thanks
adam@stoke

 

[tfs]

Retailers wont just hand out anyone's card, and they are not really going to tell tilers this as many would take offence.

Establish a good relationship with your main suppler

Try to purchase from them as much as possible before going elsewhere

Don't go over the top when trying to get a better price on adhesives etc

Refer as many of your customers to your preferred retailer as possible

Do the above and you are showing your supplier that you have a serious business commitment to them and this will show them you have earned the right to have your cards handed out, this will also put them in a position where they should give you favourable discounts over other tradesmen. WORK HARD TO KEEP YOUR CUSTOMERS HAPPY! , make any mistakes and the customer could tell the tile shop that you screwed up there bathroom ad the retailer will never hand your card out again.

Sorry guys but you cant honestly expect these guys to hand out your cards for nothing. You have hundreds of competitors out there whop have also handed there cards into retail shops so step up and make yourself noticed and show that you are the one who deserves the retailers attention, establish a good relationship and work with the retailer as much as possible and project a positive image at all times.

If after you have demonstrated that you have been purchasing regularly from your supplier and have had no bad feedback then you have a genuine case.

 

[Aston]

Hi

I just wanted to say how impressed i've been with tile giant in birkenhead in particular and ormskirk...

really really helpful staff...great trade prices for mapei which is my favorite adhesive at that price and they are keen to look after you which is always appreciated too!!
they ask for your business cards too which is also a nice touch,,,

keep up the good work

 

[curlycan]

This may not be to everyones taste but what if you had a board like Supermarkets have for buisness cards on a wall and that way the public chose which card they feel like rather than you having the responsibility in handing out the cards. Also this will help tilers, because when they visit the shop they can see if their cards are being taken or not. If they are then they know their card attracts attention and if not they need to think why is my card not attracting attention. seems like a fair playing field for all, and tilers will be responsible with filling up with their cards.

 

[Aaron]

Hi I currently run TG Hamilton, we make a point of making sure all regular tilers are getting a fair slice of the pie. We never hand out just one card, usually 3 or 4 so that the customer can shop around for the best deal.

As a general rule, if you never send any business in to the store you probably wont get any in return, we get so many guys in asking to leave cards, the easiest ones to remember are the ones we get customers bringing in with them. Remember, when your customer returns that leftover box of tiles you would be amazed how many of them are happy to spill the beans on what kind of job the tiler did, If its all good news then we like to push your card even more!!

Hope this helps give an insight into what its like at our side of the desk 🙂

 

[tfs]

Companies like tile giant have a reputation to uphold so, I imagine they would like to know that they are giving out cards of tradesmen who have made a good impression and have shown that they are experienced and competent.

a few ways to do this include;

Shop regulary at the store - They will see whether or not you use the best products for the job and how often you actualy tile.

Build some rappor with your supplier/ store - get to know the guys and project a possitive image and talk about jobs you have been working on.

Work with them - send customers into the store, you can then expect the same in return.

DONT MAKE THEM REGREAT HANDING OUT YOUR CARD - If you do a bad job or under deliver in anyway the customer is very likely to report this to the person that gave them your card

 

[stevee]

ive given em my cards twice now,last time at xmas with 2 bottles of wine ,never heard nothing...............

 

[tfs]

ive given em my cards twice now,last time at xmas with 2 bottles of wine ,never heard nothing...............

sorry to hear that mate.

pop in and ask if they have been busy, ask if they have been handing out your cards. If you are keen enough show them pics of previous work.

Many guys wouldnt go to the bother of this but if you want the work ask questions.

 

[stevee]

i will pop in again ,with my photos ,thing is ,u cant have your cake.........

its a 30 mile round trip for me

im charged £12.50 for 5kg of ultraclour,£9.50 for jasmin mastic:yikes::mad2: in my local shop

get a fantastic price from TG, but its the drive,nice lads over there too

just wish it was closer