Tiler left Jerusalem Marble tiles unsealed

so, what is the customer doing ordering the sealer, if there's a project manager and a tiler on the job. Sounds like too many chiefs and not enough indians, always causes a communication breakdown imo:thumbsdown:
 
I don't mind you being blunt - I do not think you fully understand the situation though. The fact that the sealant I ordered had not arrived is not really relevant (in hindsight I should not have added thia) we had other sealant available which we had earmarked for another job and in any event the tiler couls easily have bought some - he bought some more adhesive. He is not an independant tiler, being an employee of the builder we were using for a larger project (incidentally I am not placing any blame on the tiler, I hold the builder responsble, but I wanted to gauge opinion).

We were not aware that the floor had been left in a state in which we could not use it (tiles wer polished so it is not possible to tell by sight), I would have thought that the customer would be informed if any precautions needed to be taken (each night previously he had informed us of the tiles which we could not tread on because they were not set). Despite the fact that we were unaware that the floor was in an unsealed state, we did not allow wet dogs to lay on the floor, judging by the mark my conclusion after the event is that the dog may have been damp.

The fact is, as we discovered later, the tiler was not aware that the tiles needed sealing (although his employer certainly was).

Right, it's becoming clearer now. You didn't explain yourself very well in the first post.
 
I don't mind you being blunt - I do not think you fully understand the situation though. The fact that the sealant I ordered had not arrived is not really relevant (in hindsight I should not have added thia) we had other sealant available which we had earmarked for another job and in any event the tiler couls easily have bought some - he bought some more adhesive. He is not an independant tiler, being an employee of the builder we were using for a larger project (incidentally I am not placing any blame on the tiler, I hold the builder responsble, but I wanted to gauge opinion).

We were not aware that the floor had been left in a state in which we could not use it (tiles wer polished so it is not possible to tell by sight), I would have thought that the customer would be informed if any precautions needed to be taken (each night previously he had informed us of the tiles which we could not tread on because they were not set). Despite the fact that we were unaware that the floor was in an unsealed state, we did not allow wet dogs to lay on the floor, judging by the mark my conclusion after the event is that the dog may have been damp.

The fact is, as we discovered later, the tiler was not aware that the tiles needed sealing (although his employer certainly was).

I wouldn't blame the tiler for not staying over the bank holiday weekend to seal and grout. If he was an employee of the builder, he probably wouldn't have been paid weekend/bank holiday rates.

To be honest I think that both the OP and the builder share the blame.

And I'm not a professional tiler, just an interested bystander.

The more I read the forum, the more I realise all that could go wrong with my own diy tiling job.
 
My guess is that Knockdown is to re-surface the tile. I.E take off the top layer. Which is why it would no longer have a polished finish unless you mechanically re-polished it
 

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