Tiler left Jerusalem Marble tiles unsealed

[Terry Cottar]

Theres no point in replying to this thread anymore if its "going to the dogs" and "barking mad"

tel

 

[Colour Republic]

:lol:He got away lightly, I would have had the tail as well!!

 

[Olz]

Sorry I couldnt resist,

I think the best advice has already been given in that the OP should take this issue up with the project manager, the tiles werent sealed, and have been used as if they floor was complete as is evident by the fact that the dogs been laying on it wet and muddy and the metal footed stools have been put it, the floor as a result has been damaged and to be frank is going to take an awful lot of fixing to try and salvage it, the customer blames the tiler for leaving it unsealed, and although we havent actually heard the tilers side of the story presumably the tiler is hacked off that the unfinished floor has hasnt been looked after until it was finished.

This is a dispute between the company and customer IMO, there isnt going to be a quick fix this time unfortunatley. I dont see what anyone can advise from a tilers point of view, this is going to come down to who is going to accept the blame.

 

[Olz]

:lol:He got away lightly, I would have had the tail as well!!

I tried to shave my springer once, it was a right nightmare he wouldnt sit still, I take him to the grooming place instead now and they tie him to a post.

 

[Colour Republic]

the look in his eyes:lol:

"How could you do this to me? we're supposed to be mates"

 

[MichTaylor]

After reading all through the thread, I'm a bit confused...

You were responsible for providing all materials. You mentioned that you'd ordered the sealant, but it hadn't arrived. How was he supposed to seal with no sealant, how was he supposed to grout until the tiles were sealed?

I can't believe you allowed your wet dogs to lay on a floor that hadn't been sealed or grouted, I also can't believe that you're trying to hold the tiler responsible.

Or is there still more of the story to come?

Sorry if you think I'm being a bit blunt, just my opinion...

 

[stevetalbot]

After reading all through the thread, I'm a bit confused...

You were responsible for providing all materials. You mentioned that you'd ordered the sealant, but it hadn't arrived. How was he supposed to seal with no sealant, how was he supposed to grout until the tiles were sealed?

I can't believe you allowed your wet dogs to lay on a floor that hadn't been sealed or grouted, I also can't believe that you're trying to hold the tiler responsible.

Or is there still more of the story to come?

Sorry if you think I'm being a bit blunt, just my opinion...

I don't mind you being blunt - I do not think you fully understand the situation though. The fact that the sealant I ordered had not arrived is not really relevant (in hindsight I should not have added thia) we had other sealant available which we had earmarked for another job and in any event the tiler couls easily have bought some - he bought some more adhesive. He is not an independant tiler, being an employee of the builder we were using for a larger project (incidentally I am not placing any blame on the tiler, I hold the builder responsble, but I wanted to gauge opinion).

We were not aware that the floor had been left in a state in which we could not use it (tiles wer polished so it is not possible to tell by sight), I would have thought that the customer would be informed if any precautions needed to be taken (each night previously he had informed us of the tiles which we could not tread on because they were not set). Despite the fact that we were unaware that the floor was in an unsealed state, we did not allow wet dogs to lay on the floor, judging by the mark my conclusion after the event is that the dog may have been damp.

The fact is, as we discovered later, the tiler was not aware that the tiles needed sealing (although his employer certainly was).

 

[grumpygrouter]

I don't mind you being blunt - I do not think you fully understand the situation though. The fact that the sealant I ordered had not arrived is not really relevant (in hindsight I should not have added thia) we had other sealant available which we had earmarked for another job and in any event the tiler couls easily have bought some - he bought some more adhesive. He is not an independant tiler, being an employee of the builder we were using for a larger project (incidentally I am not placing any blame on the tiler, I hold the builder responsble, but I wanted to gauge opinion).

We were not aware that the floor had been left in a state in which we could not use it (tiles wer polished so it is not possible to tell by sight), I would have thought that the customer would be informed if any precautions needed to be taken (each night previously he had informed us of the tiles which we could not tread on because they were not set). Despite the fact that we were unaware that the floor was in an unsealed state, we did not allow wet dogs to lay on the floor, judging by the mark my conclusion after the event is that the dog may have been damp.

The fact is, as we discovered later, the tiler was not aware that the tiles needed sealing (although his employer certainly was).

IMO any tiler worth his salt should know that marble needs sealing!!

 

[doug boardley]

not read all the replies to steve's thread, but probably the tiler was gonna seal after grouting, correctly so in my opinion. Will have to read all posts to see why he never grouted tho'!!

 

[Olz]

Ill save your eyes doug, in a nutshell, tiler went and laid the floor, got it laid at the end of the day and went for the long bank holiday weekend, didnt seal in probably as you say waiting to grout it, returned to find floor ruined due to marks from shoes or what appears to be the base of a stool used by customer and possibly a damp dog laying on it.

Basically wasnt sealed and was walked on etc for a number or days and is now filthy, tiler returned to grout etc to find it ruined and walked on the job.

Dispute appers to have arised as the tiler according to the customer didnt advise that the floor wasnt sealed or didnt know it needed sealing, and allowed the customer and family to use the floor etc. The customer did and ordered the sealer but it didnt arrive in time, musnt have told the tiler that the sealer was delayed as he states that tiler didnt know it needed sealing.