Oh dear oh dear. Not a professional that's for sure.
You won't know if the waterproofing even exists unless you take a tile up.
It's not done anywhere near properly so get him back!

I did the waterproofing so I know it exists. That isn't the question.

THE TILES SURROUNDING THE DRAIN NEED TO BE REMOVED. CAN THIS BE DONE WITHOUT DAMAGING THE TRAY? HOW?
 
I did the waterproofing so I know it exists. That isn't the question.

THE TILES SURROUNDING THE DRAIN NEED TO BE REMOVED. CAN THIS BE DONE WITHOUT DAMAGING THE TRAY? HOW?
Ok. Understand now. What tray is it and what did you waterproof with?
 
Some tiles are squint and lipped, the finish around drain is terrrible. He should have had the drain in situ to make sure it fitted and all cuts straight and even.
 
Take out the insert and carefully chisel then up.
To be frank, the job is so terrible I imagine they'll come up easily and that there is no effective waterproofing underneath anyway.

I did the waterproofing so I know it's there.

The stainless insert is just sitting on top. The plastic drain is an integral part of the shower tray and can't be removed or damaged.
 
Some tiles are squint and lipped, the finish around drain is terrrible. He should have had the drain in situ to make sure it fitted and all cuts straight and even.

Yes. He should have. But he didn't.

SO CAN IT BE FIXED WITHOUT DAMAGING THE SHOWER TRAY? How?
 
I can only offer my advice if you tell us what tray it is, and what you used to waterproof it?
 
Capitals now - someone is getting annoyed!
Remember we don't charge for advice and we have to know a bit of the background - allow us to enjoy the moment.

I know, but I just want to know if it can be fixed and about 15 posts in ams everyone telling me how bad it is no one is sayin yes it can or no it can't. Forums quite often seem to go off on a tangent away from the original problem specifics.
 
I can only offer my advice if you tell us what tray it is, and what you used to waterproof it?

Thanks. I don't know the make. It was a German made tasty from Wirral Bathrooms and Wetrooms, Merseyside Bathrooms & Wetrooms, Wirral Wet Rooms Design, Cheshire Wetrooms & Bathrooms, Liverpool - http://www.bathroomsandwetrooms.co.uk/. It is 1200x900 with a linear drain. The floorboards where covered with wet boards, I taped all seams, and painted a rubberized compound over the whole thing.

I tanked it but didn't risk tiling it in case I made a mistake. ...now I'm afraid I suspect it's all got to come up.

This is the waterproofing compound.

20170416_204534.jpg
 

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