Tough lessons

[Spud]

I cannot believe what i am reading here !!!

 

[doug boardley]

what's up Gary?

 

[user123]

Yes, please, Gary, let me know - does it look different from where you are standing? I just told things as they were...and didn't mention customer's name or anything....please explain?

 

[david campbell]

sounds absolutely shocking,especially the way her attitude changed when she wasn't getting what she wanted but then again trying to tell customers whats feasable and what isn't is always a pain in the ***

 

[Spud]

we talked about this over the phone gisela why do you feel you need to put this on here do you feel guility about something ?and yes i do see things differently ,

 

[user123]

Not at all Gary!! No, just really upset about the whole thing and thought I won't be the only person this may happen to - accepting to do something, then finding out that what was intended wouldn't be legal, having to put a stop to it all, I explained it all, and that's exactly how it was.

This forum is supposed to be sharing experiences so that others may not make the same mistakes, and I put it specifically into the Forum Arms so it would not be public but surely this isn't wrong?

 

[user123]

sounds absolutely shocking,especially the way her attitude changed when she wasn't getting what she wanted but then again trying to tell customers whats feasable and what isn't is always a pain in the ***

The customer was never unpleasant, David, just disappointed and reacted accordingly.. I liked her actually, which made it all even more difficult..

 

[user123]

And after this experience I feel that copyright issues should be known to customers, tilers and artists alike. You don't want customers asking you something you are not allowed to do, or be the tiler who says it can be done, or the mosaic artist saying yeah I'll do it. It doesn't matter which link in the chain it applies to, we just have to know, because three people lost out because three people didn't know here.

 

[Spud]

And after this experience I feel that copyright issues should be known to customers, tilers and artists alike. You don't want customers asking you something you are not allowed to do, or be the tiler who says it can be done, or the mosaic artist saying yeah I'll do it. It doesn't matter which link in the chain it applies to, we just have to know, because three people lost out because three people didn't know here.

gisela for your information i never told you to copy sicis work or told the customer it could be copied and actually told her no artist would copy another artists work ,i told her that a mosaic artist could make something similar and that it would cost around £1000 per sqm this customer also wants a mosaic sunflower if you google mosaic sunflower over 10,000 images of sunflowers come up are these also in breach of copy right ,no, the sicis link was sent to you to give you an example of what she was dreaming of having but could not afford and set as an example of the high standard she wished to achieve i will not be drawn into a slanging match over this but have been so embarassed by the fact that you are keeping her money that i have offerd to pay her the £250 she is out of pocket
Gary

 

[user123]

gisela for your information i never told you to copy sicis work or told the customer it could be copied and actually told her no artist would copy another artists work, I told her that a mosaic artist could make something similar and that it would cost around £1000 per sqm this customer also wants a mosaic sunflower if you google mosaic sunflower over 10,000 images of sunflowers come up are these also in breach of copy right ,no, the sicis link was sent to you to give you an example of what she was dreaming of having but could not afford and set as an example of the high standard she wished to achieve i will not be drawn into a slanging match over this but have been so embarassed by the fact that you are keeping her money that i have offerd to pay her the £250 she is out of pocket
Gary

As to the design, Gary, the customer wanted three to five large waterlilies and sunflowers over the area in the Sicis colours and the same photograhic style, which legally would have been an imitation. Of the £500 deposit for the glass and designs, she had various design options from me before and after the copyright issue. I sent her a cheque for £263.05 pence today with the copy of the glass and mesh bill so she can see it was covered exactly. That was as a goodwill offer on my part I put to her in writing instead of sending her the glass as she had requested which I knew she would not be able to use in the end. She told me on the phone two days ago she would not ask for a penny of the deposit back but to send the glass so she could make the mosaic herself. I sent her the cheque and supplier details and glass colour codes if she ever did decide to go ahead with the project herself.

At no point I felt there was an issue with you at all, as we only had three (I think?) communications with each other, but I did forward you the emails sent to the customer so you would be kept informed. Where does the idea of a slanging match come from?