update of my bathroom retiled after last mess

[sparkle333]

my last thread was closed due to some members arguing so ive started a new one with an update on my bathroom re tiled after the lady tiler made such a mess, and sadly the new isn't very good. I was recommended this tiler from a manager of a tile shop I know and I was expecting brilliant job done as he, told me how good he was and how happy I will be instead its a mess and only a bit better than the other womans tiling, but he kept asking me for payment every few days so stupid me paid him apart from £70 outstanding, its cost me 3 times more and im not happy at all, hes supposed to be coming back on weds to do tiny finishing touches but hes unaware how long the snag list is. ive got 2 broken floor tiles already after a wk, cos hes done exactly the same as other tiler where the sub floor stops at bath and door hes not but anything under edge of tiles and 2 have snapped. the tile upside down on my window, he had propped up for 3 days and when he removed prop , within 2 mins it fell in my bath scratching it in 6 places and too bad to get out myself , hes denied tile did that , my the painter has told me hes brother is a bath repair guy and will try and do it, he knelt by bath to look with padded knees and tile cracked hence 1 break , I feel gutted that its not right yet again. some of the probs are below

ive got 2 tiles in my shower facin directly at me with tiny chipped corners which r goin to bug me

hes not siloconed around the shower or sink

hes left the floor tiles edges not packed under hence tiles are breaking and I warned him other tiler had done that and hes done the same

tiles at ceiling all diff heights

hes not grouted behind my door

hes left a raw edge of tile on my cupboard exposed

window all packed with uneven grout at back as cut too short and none of the lines follow the wall

the edgings are all left sharp grr

hasn't put floor tile behind my loo

some of the grouting and Silicon hasn't covered the edges of tiles where is cut unevenly

ive got some lips on tiles , some on a new stud wall so no excuses for that wall

hes left tiles covered in smeared grout and hasn't cleaned them after 1 sponge down after he grouted and told me I had to do it

I feel sick to stomach over all this, I cant see how hes going to manage to sort all this out at all, no way I can pay 3rd time to have this redone if he refuses to do it. some would be nightmare to re do, some im going to have to put up with, I cant have the chipped tiles replaced as my showers in place now and its on a stud wall that will come apart as it did last time. im really really upset and annoyed, he wont do anything I ask, I pointed out some of the top tiles have steps where they are different heights and asked for him to re do, hes refused and said will Silicon over and I wont notice, im not too happy about this

 

[Dougs Third Go]

clearly cant find a decent tiler round here either, looks like its time for me to expand to a wider area haha

I'd hang fire with that idea, walk before you can run scenario..:lol:

 

[Mr Tiler]

I'd hang fire with that idea, walk before you can run scenario..:lol:

lol im just waiting for Neale to make an appearance I know hes lurking somewhere! lol

 

[afright]

Just cant understand why you notice all the shoddy work after you paid him and not before,the job I finished this week I asked the customer to check my work before getting paid which I do on each job.I got a feeling yourtiler will not be returning.

 

[sparkle333]

I did notice some of it before but when I questioned him like the tiles stepping around the ceiling he said was going to come and Silicon it on weds, the floor tiles didn't break til after he left, some of the other things I didn't notice unless you look very close and my eye sight not that great, the 2 chipped tiles in the shower are around the shower jets etc and I didn't see them til I used the shower, I had been having baths, the scratches in my bath he denied tile that fell did it, but the painter said when he comes to do my hall he will bring a repair kit, so that's why that was left , the raw edge of tile left on the cupboard hes told me he will put in an edge on it, so some things have happened after he went, others weren't that noticeable to me as im not a tiler, to prof tiler it would stand out like a sore thumb, I didn't really look at the window sill close up, that's the area im most unhappy with but from a distant it looked ok without glasses on, I obviously didn't check his work thoroughly it seems a shame that you have to do that, all I wanted to know was do I have reasonable grounds to complain about some things and whether he should have cleaned tiles so I know what to say on weds, its clear now that I have so thx

 

[afright]

If he has made excuse's before finishing then I'am afraid he will make more excuse's I do feel sorry for you but what happened the first time I think you should have been on the ball with the second tiler, you could ask him to put it right but I think you said that you are holding the last £70 I dont think he will finish.Until you where happy no money should have been past over.

 

[AliGage]

Im interested to know how much you've paid for this work if the final payment is 70 quid!!

 

[Bathfix Bob]

This is a difficult one....I'm so sorry for all this agro. I too don't take a single penny until job is finished at total satisfaction. My standards are way higher than my customers so they are always happy.

Lets say if there ever was a third rip out (unikley) you would be so on guard with the next guy and watching his every move that he would be a nervous wreck and probably make mistakes as you'll make him feel uneasy.

 

[Rookery]

Obviously we're all very sorry that you got burnt again Sparkle. I'd ask the tile shop manager to visit and get him to put pressure on the tiler to either put it right or give you your money back. I know thats a long shot but no harm in trying. Good luck anyway.

 

[sparkle333]

my son in law is coming to look tomorrow he works with this tiler sometimes so knows him and gets him work too and said hes normally fine so cant understand what hes done this time, so he said if he thinks its as bad as I say hes going to ring him and tell him to sort it, not sure if to leave him to come weds first or let him ring, I don't want to make situation any worse, he said Im sure he will sort it as hes an ok guy, but was shocked at what ive told him , but he needs to see it for himself, so fingers crossed he can help me. the £70 was for the small cloakroom floor, not my main bathroom he laid for me hence odd amount left to pay.

 

[Mr Tiler]

hi sparkle.... this is a picture that you sent me from the female tiler you employed, now it looks to me like the new tiler has simply carried on from where she had left off (on the floor) and if so the crack in the two floor tiles (if infact she also laid the one in the doorway) are not the new tillers issue. good luck with getting it sorted it would be nice for you to have a good result from all of this nightmare and in the future when anybody suggests getting a tiler in send them to this site 😉 all the best