update of my bathroom retiled after last mess

[sparkle333]

my last thread was closed due to some members arguing so ive started a new one with an update on my bathroom re tiled after the lady tiler made such a mess, and sadly the new isn't very good. I was recommended this tiler from a manager of a tile shop I know and I was expecting brilliant job done as he, told me how good he was and how happy I will be instead its a mess and only a bit better than the other womans tiling, but he kept asking me for payment every few days so stupid me paid him apart from £70 outstanding, its cost me 3 times more and im not happy at all, hes supposed to be coming back on weds to do tiny finishing touches but hes unaware how long the snag list is. ive got 2 broken floor tiles already after a wk, cos hes done exactly the same as other tiler where the sub floor stops at bath and door hes not but anything under edge of tiles and 2 have snapped. the tile upside down on my window, he had propped up for 3 days and when he removed prop , within 2 mins it fell in my bath scratching it in 6 places and too bad to get out myself , hes denied tile did that , my the painter has told me hes brother is a bath repair guy and will try and do it, he knelt by bath to look with padded knees and tile cracked hence 1 break , I feel gutted that its not right yet again. some of the probs are below

ive got 2 tiles in my shower facin directly at me with tiny chipped corners which r goin to bug me

hes not siloconed around the shower or sink

hes left the floor tiles edges not packed under hence tiles are breaking and I warned him other tiler had done that and hes done the same

tiles at ceiling all diff heights

hes not grouted behind my door

hes left a raw edge of tile on my cupboard exposed

window all packed with uneven grout at back as cut too short and none of the lines follow the wall

the edgings are all left sharp grr

hasn't put floor tile behind my loo

some of the grouting and Silicon hasn't covered the edges of tiles where is cut unevenly

ive got some lips on tiles , some on a new stud wall so no excuses for that wall

hes left tiles covered in smeared grout and hasn't cleaned them after 1 sponge down after he grouted and told me I had to do it

I feel sick to stomach over all this, I cant see how hes going to manage to sort all this out at all, no way I can pay 3rd time to have this redone if he refuses to do it. some would be nightmare to re do, some im going to have to put up with, I cant have the chipped tiles replaced as my showers in place now and its on a stud wall that will come apart as it did last time. im really really upset and annoyed, he wont do anything I ask, I pointed out some of the top tiles have steps where they are different heights and asked for him to re do, hes refused and said will Silicon over and I wont notice, im not too happy about this

 

[charlie1]

Sparkle, it's sad, really is that you pay money for something and expect it to be carried out to high standard no matter what that is right?.. Reality is, this country is a joke and trust nobody with anything!! Learn your lesson... Sorry lass!

 

[sparkle333]

how can I be to blame for being too trusting that's not fair nor constructive help thx , as I seem to be getting blamed a fair bit than helpful comments ill not bother u guys any more and sorry for putting this thread on, I don't know how to delete it though , thx for some of u helpful guys

 

[AliGage]

It's difficult sparkle because this is exactly the same story as before is it not? It's unfortunate, awful, and shocking, but maybe if more people spending their money on any tradesman for works in their home should reference and check as you would do for any financial purchase or contract.
The tile shop manager recommends this guy? Why? Because he's unaware of any complaint. Have you complained to the manager about him? Is this a high street retail outlet or an independent? Im not sure how much confidence id take on a recommendation from someone who hasn't seen his work. Who frankly might just recommend on the basis he spends a lot of money in the shop.

The job done by the lady tiler was awful. This is just as bad.

Im going to end this sort early because im feeling quite angry about it. Not at you sparkle i do sympathize i really do. If people were more cautious about employing trades then the cowboys would be flushed out. Wonders of having the internet nowadays you could of checked this guy out. Same methods as how you found this very forum no doubt.

 

[charlie1]

how can I be to blame for being too trusting that's not fair nor constructive help thx , as I seem to be getting blamed a fair bit than helpful comments ill not bother u guys any more and sorry for putting this thread on, I don't know how to delete it though , thx for some of u helpful guys

Dont think anyone blames you tbh , I think people just get frustrated that you did not check this guy out properly but in theory, thy should you? You thought he was a pro!!! A lot of chancres out there sparkle

 

[sparkle333]

im just trusting that's what my problem is, I was recommended him by a manager I know of a well known tile shop and hes worked with my son in law too a few times, as hes a plumber heating engineer and he said the tiling he had seen had been fine , but my son in law hasn't seen my bathroom, so that was 2 that know him and then I saw all the tiling on his phone before he started, his van is advertising his name ,tiler and phone no, I had no reason to think he was going to be a cowboy, that was more than enough I thought. I couldn't drag him to customers houses to see work !!!

 

[Saltire69]

I never take labour costs until customer is happy with finished job. Him asking for money all the time should have set alarm bells ringing after your 1st nightmare. Sorry about the job but you should've kept your money until it was finished and you were happy with it.

 

[John Benton]

im just trusting that's what my problem is, I was recommended him by a manager I know of a well known tile shop and hes worked with my son in law too a few times, as hes a plumber heating engineer and he said the tiling he had seen had been fine , but my son in law hasn't seen my bathroom, so that was 2 that know him and then I saw all the tiling on his phone before he started, his van is advertising his name ,tiler and phone no, I had no reason to think he was going to be a cowboy, that was more than enough I thought. I couldn't drag him to customers houses to see work !!!

You could have asked to speak to at least two of his customers on the phone rather than visit their houses. I always ask my customers if I can invite potential new customers to either speak to them or visit to look at my work. I'm not even bothered if I'm not there. Happy for people to see my work,

 

[sparkle333]

I know I should have done, I was stupid, but felt presssured, but I think cos he knew I didn't pay other tiler probably thought I would do the same , I know I made mistake there, I only owe him £70 which is nothing. I didn't think to speak to other customers, anyway ill have to try and sort it weds, if he doesn't do anything I will then contact tile shop and ask manager to come and look

 

[Dougs Third Go]

do you even know why I am asking????? unless it took him one day in and out she should of been checking his work as he walked out the door and brought it up when he turned up the next day. sparkle it was very foolish to pay this man after what had happened previously you had a serious amount of advice and support from the guys on this site. you should have listened to it... all you can do is try and get what you can out of this guy when he turns up because I doubt very much you will see him again once you confront him

30+ years,experience is why I'm asking Ash...doesn't matter how much reading you do, as famously quoted on this forum " you can't polish a turd"..

 

[Mr Tiler]

30+ years,experience is why I'm asking Ash...doesn't matter how much reading you do, as famously quoted on this forum " you can't polish a turd"..

clearly cant find a decent tiler round here either, looks like its time for me to expand to a wider area haha

 

[Dougs Third Go]

clearly cant find a decent tiler round here either, looks like its time for me to expand to a wider area haha

I'd hang fire with that idea, walk before you can run scenario..:lol:

 

[Mr Tiler]

I'd hang fire with that idea, walk before you can run scenario..:lol:

lol im just waiting for Neale to make an appearance I know hes lurking somewhere! lol

 

[afright]

Just cant understand why you notice all the shoddy work after you paid him and not before,the job I finished this week I asked the customer to check my work before getting paid which I do on each job.I got a feeling yourtiler will not be returning.

 

[sparkle333]

I did notice some of it before but when I questioned him like the tiles stepping around the ceiling he said was going to come and Silicon it on weds, the floor tiles didn't break til after he left, some of the other things I didn't notice unless you look very close and my eye sight not that great, the 2 chipped tiles in the shower are around the shower jets etc and I didn't see them til I used the shower, I had been having baths, the scratches in my bath he denied tile that fell did it, but the painter said when he comes to do my hall he will bring a repair kit, so that's why that was left , the raw edge of tile left on the cupboard hes told me he will put in an edge on it, so some things have happened after he went, others weren't that noticeable to me as im not a tiler, to prof tiler it would stand out like a sore thumb, I didn't really look at the window sill close up, that's the area im most unhappy with but from a distant it looked ok without glasses on, I obviously didn't check his work thoroughly it seems a shame that you have to do that, all I wanted to know was do I have reasonable grounds to complain about some things and whether he should have cleaned tiles so I know what to say on weds, its clear now that I have so thx

 

[afright]

If he has made excuse's before finishing then I'am afraid he will make more excuse's I do feel sorry for you but what happened the first time I think you should have been on the ball with the second tiler, you could ask him to put it right but I think you said that you are holding the last £70 I dont think he will finish.Until you where happy no money should have been past over.