update of my bathroom retiled after last mess

[sparkle333]

my last thread was closed due to some members arguing so ive started a new one with an update on my bathroom re tiled after the lady tiler made such a mess, and sadly the new isn't very good. I was recommended this tiler from a manager of a tile shop I know and I was expecting brilliant job done as he, told me how good he was and how happy I will be instead its a mess and only a bit better than the other womans tiling, but he kept asking me for payment every few days so stupid me paid him apart from £70 outstanding, its cost me 3 times more and im not happy at all, hes supposed to be coming back on weds to do tiny finishing touches but hes unaware how long the snag list is. ive got 2 broken floor tiles already after a wk, cos hes done exactly the same as other tiler where the sub floor stops at bath and door hes not but anything under edge of tiles and 2 have snapped. the tile upside down on my window, he had propped up for 3 days and when he removed prop , within 2 mins it fell in my bath scratching it in 6 places and too bad to get out myself , hes denied tile did that , my the painter has told me hes brother is a bath repair guy and will try and do it, he knelt by bath to look with padded knees and tile cracked hence 1 break , I feel gutted that its not right yet again. some of the probs are below

ive got 2 tiles in my shower facin directly at me with tiny chipped corners which r goin to bug me

hes not siloconed around the shower or sink

hes left the floor tiles edges not packed under hence tiles are breaking and I warned him other tiler had done that and hes done the same

tiles at ceiling all diff heights

hes not grouted behind my door

hes left a raw edge of tile on my cupboard exposed

window all packed with uneven grout at back as cut too short and none of the lines follow the wall

the edgings are all left sharp grr

hasn't put floor tile behind my loo

some of the grouting and Silicon hasn't covered the edges of tiles where is cut unevenly

ive got some lips on tiles , some on a new stud wall so no excuses for that wall

hes left tiles covered in smeared grout and hasn't cleaned them after 1 sponge down after he grouted and told me I had to do it

I feel sick to stomach over all this, I cant see how hes going to manage to sort all this out at all, no way I can pay 3rd time to have this redone if he refuses to do it. some would be nightmare to re do, some im going to have to put up with, I cant have the chipped tiles replaced as my showers in place now and its on a stud wall that will come apart as it did last time. im really really upset and annoyed, he wont do anything I ask, I pointed out some of the top tiles have steps where they are different heights and asked for him to re do, hes refused and said will Silicon over and I wont notice, im not too happy about this

 

[sparkle333]

yes they were qualified as I needed a cert off them. they really did do a bodge job,some sockets not working, new kitchen sockets not same height, floor boards cut and left up for me or daughter to fall through ceiling in the end I text him saying could he come and put back down floor boards as was dangerous and left my attic light on and open for days, he refused to come back for 2 wks and said left up cos they hadn't finished, then he started swearing at me when I told him some of his work wasn't acceptable, I had plasterer refusing to plaster ceiling cos they had put wires under my rjs, he told me to tell other work men to do one but not as polite and keep money I owe him and get someone else in that was 3 wks ago, so last wk I got someone else in, there was loads of probs this company sorted out and made house safe for me, then on weds he told my son in law to get money off me, he told him someone has had finished job he admitted his electrician had done a bad job but he was out of pocket and I will pay in the long run, 2 days later 4 am yesterday my car was smashed up using wood out of my skip, coincidence or not ? its horrid to be scared to complain incase you get threats etc , luckily my house is near the end of completion and the plasterer due to do work is a nice guy , decorator fine and carpenter seems fine so rest should run smoothly once I get this tiling sorted

 

[TJ Smiler]

Well if you do have to get anyone else in then for christ's sake make sure you check them out, go look at their work, speak to previous customers, ask to see their public liability ins etc. Most tradesmen/tradesgirls out there are good people and most want to do you a good job but there are some who don't give a crap, these people are con merchants and part of there con is making you believe there a good guy........... So don't use someone just because someone you know knows them and they seem like a really nice person. Use them because they are professional and and you have checked them out and you feel like you can work with them.

These cowboys screw all of us up Sparkles, they con you 'the customer' and they make our life so difficult when we are quoting and trying to sell our services.

 

[sparkle333]

i feel sick to my stomach and this is going to cost me £200 excess another claim on my ins , this is 3rd in a yr none my fault so my ins goin to shot up next mth too . the police going to go door to door knocking when they get time, neighbours saw him in my skip at 4am and didnt even ring police grr, thought he was just taking stuff out of it and was harmless. will get this house finished and decide if to sell it or not, my son in law is getting his mate here 2 moz to fit a security camera to my drive ,police said make sure doesnt film the public path , ive got a big drive so that shouldnt happen, it will be make me feel a bit safer anyway. lets hope weds tiling gets sorted better than it is

 

[afright]

All I can say is your son in law knows a right bunch of Eric's,you want to stop taking advice of off him.

 

[sparkle333]

my son in law didn't recommend these guys just happens to know them and works with the tiler sometimes on a few jobs. he has said the tiling is shocking today and said if he doesn't come round on weds to sort some of it out hes going to ring him, he said my bath is defo damaged due to the tile falling in it you can see the size of damage matches the tile size and was shocked the tiler didn't admit that , ill see what weds brings

 

[afright]

I never said your son in law recommened them.

 

[sparkle333]

what did u mean about stop taking advice off him then

 

[afright]

You say that your son in law said his work was fine so you have listened to his advice.

 

[sparkle333]

and he said the odd few jobs were fine he had seen and is shocked at the mess hes made of my bathroom and said wont be recommending him to anyone again

 

[AliGage]

contradiction over the past few posts there.

 

[sparkle333]

update after a mth, getting no where, managed to speak to him 3 wks ago on his home phone said would come and finish and didn't, then I rang left message on answer machine following wk no response, a wk ago left another message saying want to sort this amicably if you don't get back to me in a wk ill take legal advise no reply, so sent him a recorded delivery letter today, listing all the faults and giving him 2 wks to contact me to arrange to fix it or fix it within 2 wks. I think hes not going to reply to that either, ive been well and truly ripped off !!!

tile shop manager answered call a mth ago first time I rang and said tiler had changed his mob would give me new number when he was back in local branch and didn't , ive tried to ring him hes not answering my calls, text him twice and hes ignoring my texts, im really annoyed with him now too, but don't want to upset my daughter as shes seeing his son, and his son told my daughter that his dad said im moaning about nothing bet my bathroom is fine and has told tiler not to come back, and hes not even seen my bathroom or any pics of it so how dare he do that

ive had an independent tiler and he owns bathroom shop come and look over wkend he was appalled and said the job is shocking and picked up more faults I wasn't aware of, the tiling has finished at the door into to hall too short therefore bar will show in my bathroom and all the grouting is different sizes, the Silicon is coming off cos hes put it ontop of uncleaned tiles. he said there isn't 1 thing hes done right and looks like a diy person not a professional tiler.

please can I have only helpful replies I don't need sarky replies etc, its upsetting as it is thx , I would rather had no replies than unhelpful told u so ones , I know I was stupid paying so I don't need to hear that.

ive never been to small claims court so any advice on what I need for that etc what be appreciated, ive got some more pics too

 

[sparkle333]

 

[sparkle333]

second pic shows damage to my bath where tile fell off the underside of my window

 

[sparkle333]

 

[Time's Ran Out]

Sounds like you will become the archetypical mother in law to your daughters boyfriend and his cowboy Dad!
Can't see how you will solve this dilemma without taking action against him or his horse.
We do wonder on this forum how customers can be so gullible as to pay for work before completion and total satisfaction as most of us don't seem to get away with doing a decent Job and not having to chase our money!