M
mikethetile
Graham is right, there are three and only three reasons you can legally stop a cheque they are;
1.) The person who issues the cheque recieved nothing in exchange (note this doesnt cover defective goods/services only absolutley nothing)
2.) The contract in respect of which the cheque is issued is illegal
3.) The cheque was obtained fraudulently
Hence why the absolute worst thing you can ever do when your not happy with work done for you in stop the cheque.
He could take the customer to court right now if he wanted on the basis that he has done something for her and she has cancelled the cheque, he would win probably without there even being a hearing, and he would get the full face amount of the cheque, plus interest and the court cost back.
I've done it before when a customer took the mick and bounced a cheque, then cancelled another one pretending she wasnt happy with the work, the quality of the work (which was fine) didnt even form part of the case and the judgement was made by default the minute the judge was issued with a letter from the customer to me pretending to not be happy with the work and a copy of the cheque endorsed by the bank as cancelled by the customer.
Although like I said before, the customer in this case would have a good case to also sue for the cost of repair work to be done, providing she gives chance for it to be rectified first and the OP doesnt get it sorted.
I can absolutley assure you that I am 100% correct about the customer not being able to cancel the cheque in these circumstances.
we know the cicumstances of your case and they were different to jrs case, this lady has a case against jr for damages to her property , a court would accept her defence and if it was provable would find for her, the whole issue would be unpleasant and costly to jr
use a bit of common sense boys there are two sides to every story, remember the golden rule of business , customer care
theres every possibility that this lady will reccomend jr on as she is happy with his tiling and he has been reasonable over this