UK Tiling Forum; Established 2006
Welcome to the UK Tiling Forum by TilersForums.com, built in 2006 by Tilers, run by Tilers.
View all of the UK tiling forum threads, questions and discussions here.
Tilers Forums Official Sponsors
S
Stewart
Just to add.... when I order my tiles, I always order up to the next full box and I never accept a box that's been opened or taped up to avoid this type of problem......
J
jay
interesting comments to date
so if im reading this right if the customer supplies the tiles . all the tiler has to do is stick them to the wall job done. any shading issues cracked tiles or chipped ones is the customers fault for not inspecting the goods .
Things have changed since i was taught . check quantity check all codes on boxes check tiles for size and bow mix tiles (shading or blending)from several boxes
the tiler in question has a run of 15 different tiles in one run that indicates to me he was laying strait from the box
times have changed
any updates on this CMC_EK
so if im reading this right if the customer supplies the tiles . all the tiler has to do is stick them to the wall job done. any shading issues cracked tiles or chipped ones is the customers fault for not inspecting the goods .
Things have changed since i was taught . check quantity check all codes on boxes check tiles for size and bow mix tiles (shading or blending)from several boxes
the tiler in question has a run of 15 different tiles in one run that indicates to me he was laying strait from the box
times have changed
any updates on this CMC_EK
Last edited by a moderator:
C
cyclonebri1
As an outsider;
A supplier supplies a product.
He insists the user selects the same shade/batch number to avoid tolerance issues in his production process
He does this.
The shade batch turns out not to match.
What more can the tiler/user do???????????????
Simply stating "no responsibility for mismatch can be accepted after fixing" does not absolve the supplier of his responsibilities, and all the end user can be expected to check. It will not stand up if challenged, you buy a red tile, you have a right to get a red tile not pink or claret, the batch/shade No is designed purposely to ensure this.
A supplier supplies a product.
He insists the user selects the same shade/batch number to avoid tolerance issues in his production process
He does this.
The shade batch turns out not to match.
What more can the tiler/user do???????????????
Simply stating "no responsibility for mismatch can be accepted after fixing" does not absolve the supplier of his responsibilities, and all the end user can be expected to check. It will not stand up if challenged, you buy a red tile, you have a right to get a red tile not pink or claret, the batch/shade No is designed purposely to ensure this.
In my opinion, the finger of blame can not be pointed at one person or persons.
Just think, the situation could have been a lot worse if the bathroom had been grouted.
Yes, it was a mistake that was spotted later rather than sooner. We all know that tiles look different colours depending on how the light hits them.
If I were a Judge, then this is my verdict:
The tile manufacturer has agreed to replace tiles.
The tile retailer should provide free adhesive to complete job.
The customer should pay the tiler half of what it would cost in labour to replace tiles.
The tiler should replace tiles half on pay and half for free.
The resolution to this problem is equally shared.
Cheers
Sean
Just think, the situation could have been a lot worse if the bathroom had been grouted.
Yes, it was a mistake that was spotted later rather than sooner. We all know that tiles look different colours depending on how the light hits them.
If I were a Judge, then this is my verdict:
The tile manufacturer has agreed to replace tiles.
The tile retailer should provide free adhesive to complete job.
The customer should pay the tiler half of what it would cost in labour to replace tiles.
The tiler should replace tiles half on pay and half for free.
The resolution to this problem is equally shared.
Cheers
Sean
B
bootsmckiber
I agree!!!
G
Gall.B
I use C quite a bit and have had issues with shades, they even deliverd the wrong tiles to a bathroom i was doing customer not home had to redo in the end up. Lately the place has gone right down the pan since somebody retired and theres a few folk with rotten attitudes in there.
G
Gall.B
They also supplied the porcelain for the exterior of the thistle hotel in Glasgow when I warg an apprentice. Tiles had the same batch numbers but arrived at 2 diffrent times. We where doing the pool inside the day the scaffy came down and had just came out of the bakers accross the road at T time and all stood opened mouthed looking at the building with two diffrent coloured tiles on half & half dont know who coughed up in the end.
There are similar tiling threads here
- Richie2
- Tilers Talk - Any Country
