Customer From Hell

[The Legend; Phil Hobson RIP]

News not good so far today was a preliminary hearing, I was hoping the counterclaim may be thrown out but no.

I now have to put together a witness statement which I thought I already had, it seems no one has read my statements, and the fact that I received no response to my emails don't seem to count for much.

It seems we have to agree on an independent report from a expert tiler, but they will not see the prep work or the hard work that went into this job. Also she says she has employed a joiner to do some remedial work, non was needed, my fear now is who do I get to do a report, and how do I know they are reporting on my work and not the joiners?

My faith in our judicial system is fading. I hope Anne (London tiling won't mind if I call for some more advice).

 

[White Room]

Would the TTA not do a report for you....

 

[The Legend; Phil Hobson RIP]

It has to be independent Mark, and I could finish up with a four day course guy doing it.

 

[Mr Tiler]

surely we have enough experts on here? I wouldn't call a 4 day course guy an expert

 

[Spud]

Surely you must be be given the opportunity to rectify your work before a 3rd party is employed and surely she would need to provide photographic evidence of said defects to you / the court

 

[The Legend; Phil Hobson RIP]

It seems not Gary.

 

[aphilp]

News not good so far today was a preliminary hearing, I was hoping the counterclaim may be thrown out but no.

I now have to put together a witness statement which I thought I already had, it seems no one has read my statements, and the fact that I received no response to my emails don't seem to count for much.

It seems we have to agree on an independent report from a expert tiler, but they will not see the prep work or the hard work that went into this job. Also she says she has employed a joiner to do some remedial work, non was needed, my fear now is who do I get to do a report, and how do I know they are reporting on my work and not the joiners?

My faith in our judicial system is fading. I hope Anne (London tiling won't mind if I call for some more advice).

Phil let's talk tomorrow - I will look tonight at the Court Experts - was it Oldham County Court.
Remember, I counselled in the beginning that a Judge may not feel competent to deal with your Claim without an Expert Report. Can you please email me a copy of the Witness Statement to [email protected].

Please continue to have faith in your work and you will find that she will have to fit the bill for the Expert and your claim plus interest.

Best Wishes

Anne

 

[Stef]

Phil don't you go down without a fight, this is only the beginning, in court it's going to have its ups & downs & it's only a prelim hearing.
There are plenty people on here that will support you my friend so stay strong & keep the chin up..

 

[The Legend; Phil Hobson RIP]

Phil let's talk tomorrow - I will look tonight at the Court Experts - was it Oldham County Court.
Remember, I counselled in the beginning that a Judge may not feel competent to deal with your Claim without an Expert Report. Can you please email me a copy of the Witness Statement to [email protected].

Please continue to have faith in your work and you will find that she will have to fit the bill for the Expert and your claim plus interest.

Best Wishes

Anne

Thanks Anne, I will ring you tomorrow pm if thats OK? just let me know the best time for you. Thanks again to all you good folk.

Yes Anne Oldham County Court. 2.30 pm.

 

[John Benton]

Isn't the prelim just to look at the evidence presented by both sides to see if a case needs to be answered?

Keep your chin up Phil, sounds like she's clutching at straws here, remedial work, surely the judge will see through this facade

 

[aphilp]

I tried to ring you Phil without success

Anne

 

[The Legend; Phil Hobson RIP]

I tried to ring you Phil without success

Anne

Sorry Anne not been feeling to good with all this . I need to get my head sorted.

 

[aphilp]

I'll ring you now - answer your phone

I'll sort your head out.

Best Wishes

Anne

 

[foggy34]

keep your head UP phil,don't let this grind u down.You are not in the wrong m8

 

[AliGage]

Phil what is she actually complaining about?

Court should of directed you both to agree on an independent QS.
Judge should of also instructed what the QS needs to report on. I.E deviation in levels as per BS****** etc.

An independent tiler is not an independent professional assessor. If thats the route the court guides you down then if anything doesnt go in your favor you can shoot down the report by questioning experience, qualifications and even integrity. Whose to say he/she hasn't got the offer of "rectifying" anything he/she may or may not pick up on.

Unless the independent knows British Standards and how to test and present findings in a report suitable for county court proceedings then its a no go in my opinion/experience.