Customer From Hell

[The Legend; Phil Hobson RIP]

After five letters (emails/ recorded delivery) I have had no response. So I have sent a claim to County Court, I hope this gets a result.

 

[Stef]

After five letters (emails/ recorded delivery) I have had no response. So I have sent a claim to County Court, I hope this gets a result.

Good on ya Phil, an honest days graft equals an honest days pay!!!
She is not entitled to get away with this..

 

[Chalker]

After five letters (emails/ recorded delivery) I have had no response. So I have sent a claim to County Court, I hope this gets a result.

Unfortunatly Phil, we could all see where this was going to end up.

keep a track of every correspondence and you will win.

 

[Gazzer]

She cant ignore it forever, keep strong Phil.

 

[padtheplumber]

Good luck phil, dont back down you deserve payment for the work and she cant be allowed to get away with this!

Mart.

 

[Time's Ran Out]

Keep the faith!

 

[Sean SML Tiling]

This master craftsman that you have been awarded clearly states you are the best of the best so for her to say your work is not acceptable she doesn't have a leg to stand on. Bring it on I say. Hopefully you get more than your owed.

 

[Dougs Third Go]

stick at it mate, hope you get a speedy resolution via the courts. Have you any inkling on a timescale?

 

[White Room]

Go for the throat Phil....

 

[The Legend; Phil Hobson RIP]

stick at it mate, hope you get a speedy resolution via the courts. Have you any inkling on a timescale?

She has 14 days to respond Doug, I have told her I will arrange a TTA report which will cost £1,200.00 plus vat, I will add this to the costs when she looses the case.

 

[kaharrison9]

Have briefly read your thread pal.

Keep strong and your head up high, possible this scurrilous scumbag has detected your a decent and honourable guy and has decided to take a chance on basically getting something for nothing.

Persevere with the legal route as any independent person can clearly see there is a very high standard of work backed up with your recent tiling award.

Me personally would see it as you have my adhesive until payment is met and I want it back regardless of consequences.

There are some heartless scum about about when money is involved, my missus when working as a matron in a hospice has had to part people apart arguing over wills while a parent is taking his last breathes, unfortunately you have copped for one of them here.

Best of luck

Kevin

 

[CJ]

Stay strong Phil.

 

[TJ Smiler]

Have just stumbled across this thread........ This woman is disgusting, she is the consumer version of the cowboy builder and deserves nothing more than a slap.

Phil you have an opportunity here to really take this scumbag to the cleaners, get in contact with all your old customers, contact your local paper and tell them the story, your an award winning tiler who comes armed with a thousand references, get this cheap bit of **** named and shamed in your local. I would go to whatever lengths i needed to make sure i got my money.... and some.

This dirty ***** needs taming.

I don't know you mate but have seen your photo's and watched your video of your work and reading your posts can tell what kind of tradesman you are. You and your work is straight out the top drawer, a proper craftsman and i hope, i sincerely hope you do take this right to the very end and get what your owed.

Best of luck mate.

 

[The Legend; Phil Hobson RIP]

Have just stumbled across this thread........ This woman is disgusting, she is the consumer version of the cowboy builder and deserves nothing more than a slap.

Phil you have an opportunity here to really take this scumbag to the cleaners, get in contact with all your old customers, contact your local paper and tell them the story, your an award winning tiler who comes armed with a thousand references, get this cheap bit of **** named and shamed in your local. I would go to whatever lengths i needed to make sure i got my money.... and some.

This dirty ***** needs taming.

I don't know you mate but have seen your photo's and watched your video of your work and reading your posts can tell what kind of tradesman you are. You and your work is straight out the top drawer, a proper craftsman and i hope, i sincerely hope you do take this right to the very end and get what your owed.

Best of luck mate.

Thanks for that mate, and thanks to all TF members for the support.

 

[John Benton]

See Phil, you were on a downer, you listened and took action, I bet you feel confident now the way you are talking.

She will regret taking you on, the raggy *** tiler from Oldham :sofahide:

 

[CJ]

Any updates??

 

[The Legend; Phil Hobson RIP]

Any updates??

Not yet,

 

[The Legend; Phil Hobson RIP]

Have had a letter confirming my claim from court, she has until 12th April to respond.

Bad bit is she has all kind of options to delay the court case. It seems the law has to give her the right to string me along.

I asked her last night by email to give me a convenient date for a TTA report to be done, but again no response. I will never let this go, even if it kills me.

 

[John Benton]

Keep at 'em Phil, both barrels mate, and then some!!!

 

[kaharrison9]

Lets all arrange a trade day outside her house for a week on sunday, time starting at 6.00am, starting with a demo of our angle grinders.
Keep your head up show the scum know mercy.

 

[jonnyc]

phil , watching this with interest .
my understanding is that a very high percenatge of non payers do pay when you get near the finish line.
keep it up mate .

 

[The Legend; Phil Hobson RIP]

Thanks guys and gals.

 

[CJ]

Keep at it......."till the fat lady sings"

 

[Martyn Leeds]

When the cheque comes through, it needs to straight on a holiday. No messing. Straight down the travel agents...

 

[Diamond Pool Finishers]

Well it can go either -way remember Phil !!! and you could end-up pay your costs and theres if you lose , mine has cost me about £15,000 so far and i'am the defendant ,and its taken about 3 years and still not in court yet, and the damage to your nerves and family are off the scale, i would never recommend court actions to anyone..... get a mediator and have a meeting its cheaper.......