Customer From Hell

[The Legend; Phil Hobson RIP]

Thanks again guys for your words of wisdom.

I just got off the phone with Deano, and I am still laughing, he is a star. I feel loads better now. You are all stars.

You are all tilers, so you must be all a bit mad, but Dean Farmer is the nicest crackpot I have ever known.

Thank you all.

 

[Turkish tiler]

Looks perfect job to me. Keep calm get your money first up to date. Walk away
You don't have to explain her anything job there talks for it self.
Engineer my back side they all same ............

 

[area tiling]

Good luck Phil hope it all sorts itself out, nothing wrong with your work , just an awkward customer !

 

[The D]

Thanks again guys for your words of wisdom.

I just got off the phone with Deano, and I am still laughing, he is a star. I feel loads better now. You are all stars.

You are all tilers, so you must be all a bit mad, but Dean Farmer is the nicest crackpot I have ever known.

Thank you all.

As my old man always says you don’t have to be mad but ithelps

 

[White Room]

You sure shes got the money, she is finding fault to first class work and making excuses that it is'nt good enough...is that to avoid paying due to fact she may skint.

And the deposit in the lav maybe an excuse she was looking for.

Have you contacted any of the other trades to see if they got paid.

 

[Dougs Third Go]

good luck for this morning Phil, as others, I've had a good look at the pics and can't see a damned thing wrong with them. It could be a case of "cowboy customer" (or cowgirl in this case).

 

[Qwerty]

All the best with negotiations today Phil.

 

[AliGage]

Hope you get things sorted Phil.

 

[jonnyc]

how did it go phil.
been thinking about this all day

 

[The Legend; Phil Hobson RIP]

Good news is I still have my freedom and my pride, bad news is I am about three grand out of pocket with my own lost wages/ materials and payments to other tilers.

I will be another £900 plus if she doesn't pay the tiler who started this job with me, I will have to pay him. My conscience won't let him suffer, she has asked me to leave the job and I have done so.

I offered to complete the job FOC, but she refused, she thinks we have dragged it out to long, she is now going to get another tiler to finish it.

The work we did was top class, I know that, I left the job today, conducted myself like a gentleman, even though I was seething inside.

We live and learn, do we not?

I now have to pick myself up and get on, but we are all open to these people, I feel like throwing my tools away, and giving up.

But I won't, that would mean she beat me. I could go down the legal route, but I have no faith in it.

Thanks for all your support in this.

Regards and respect, Phil.