Customer From Hell

[Gazzer]

I really feel for you Phil, I know you are a nice bloke, top tiler and if something was wrong with the tiling you would want to know and sort it.
Chin up mate, if you are getting this kind of crap then what chance do the rest of us have ?

 

[Brian the Tile]

if you or your men didnt do the jobby well what is her problem,that is a ridicoulos exuse in my eyes not to pay you,keep kalm when you meet her its the only way imo ,she has you (she thinks) by the short and curlies and thinks the likes of us are only peasants by the sound of things,i would definately go down the lines of an independant and when you come out smelling of roses tell her you want paying for what you have done and then walk of the job with your head held high as from what i can see there is nothing wrong at all with the job,test the water when you meet her to see if it may be a case as she is not too keen on the tiles or something like that now she has seen them up and is looking for a way out of paying you,just a thought because in my eyes there is nothing to complain about

 

[the diving tile]

Close the site on her, no toilets no one should be working on site, canteen and a drying room should be provided, I am not sure what sort of site it is as in how many working on it. First aider a whole bunch of stuff you can beat her down with. Twenty years of dealing with gob****s like that why I hate sites

 

[widler]

She sounds a right pain phil.
What is it with engineers, so far up there own asses they can't see the sun.
I honestly would just call her bluff, don't be horrible just tell her to pay you for what you have done and you will go, if she questions your work, ask her to get someone in to check it all and appraise it, if all else fails put her windows through( gotta be folk u know in oldham who would do it) then when she has fixed them get em put through again
And again
And again
And again
And again
🙂 🙂

 

[John Benton]

Latest news, she wants me off the job. She text me "I think we should draw a line under it" I think this means I have worked for nothing for three weeks, I paid a friend (a bloody good tiler) £720.00 cash, she owes another friend who helped me out on the job over £900.00 I am expected to pay him, it seems. All because some kitchen fitter took a dump in her bog.

I may not be posting on here for a while, I am meeting her tomorrow, and I may end up being a guest of HRH Queen Elizabeth.

Phil, the line isn't drawn under it from your side until she has paid in full for the work you have carried out. There's no way I would back down if you say you have done 3 weeks so far without payment. Surely, can't she approach the kitchen fitters and ask them who dropped anchor in poo bay, and get to the 'bottom' of this!!!!

As I said previously, if you leave the job now, an invoice should be given, to include labour and materials along with 7 days to pay. If payment is not forthcoming, then you know what needs to be done.

Good luck on this one Phil!!

 

[jonnyc]

Have you not had any deposit or payment as yet.

 

[John Benton]

well funny thing today.
we are doing 4 bathrooms floor to ceiling in fired earth metro tiles .
raised borders involved as well.
no worries on internal corners but i have just looked at the one external corner and an angled cut tile to angled ceiling .
they are raised centre face metros like phils and and i am not really sure how to finish a straight external let alone angled .
there is obviously the option for trim which does not look great if you have a cut tile leading up to trim.
but then if you try to mitre a tile anything other than end of tile it is a to do and i might have to charge as much as deano for his honing skills!!
very sharp edges on externals that i dont really like .
these metro tiles seem to be coming back in so what is the best way to overcome external angles.
i dont know and interested to hear .
phil , i also have a post xmas nutter who has written to a stone company that has recently started recommending me to say that she cannot believe my company could do such a bad job on colour selection of jura floor.
wont bore you with this story but the i had only received a call from main contractor day before saying that we were the best contractor they had on job and looking forward to giving me more work on this project and in future.
she should have had lino!

These must be the worst tiles for internal and external corners. I normally scribe an internal corner to the profile of the tile and externals with either a mitre or trim to match tile colour where possible. Not a fan of mitreing this particular type as you say, sharp edges!!!

 

[The Legend; Phil Hobson RIP]

Thanks for your support, all of you who have replied, with good advice, I do appreciate it.

A special thanks to Brenden ( Houston) who rang me tonight, thanks for that mate, you are a gent.

You are all stars, and I don't feel alone in this mess anymore, I will let you know how tomorrow goes.

Thanks again to all TF members, I am really touched, and grateful.

 

[peteablard]

Send Dean round, I'm sure he could calm the situation down:yikes:

 

[Brian the Tile]

Good luck for tommorow Phil, chin up and stand proud as you should