Floor Has Tile Lippage, Wall Tiles Going Up In The Morning! Help Please!

[jay]

Is this fair??

Yes that sounds more than fair

good luck

 

[peteablard]

Personally I wouldn't, give him the full price of the job just to put the floor right. I don't think he'd be capable of putting it right otherwise he'd have done it right in the first place. You would be better off spending the money on someone who knows what they are doing IMO. Whatever you decide, good luck with getting this sorted

 

[jay]

Thought we were just talking full price on the floor only

 

[peteablard]

I think I might have read it wrong Jay, It's early and I'm still half asleep zzzzzzzzzzzz

 

[EverDon Tiling]

If i laid and left a floor in that state i wouldn't want paying i would be to embarrassed to ask.There is no reason why they should not be perfect.

 

[widler]

a level has been nowhere near that floor! he has just stuck them down!! See this brings me to another point, some so called tilers think because they can mix some adhesive, comb it on the floor, stck i a tile to it then it makes them a tiler!! what the hell happened to using levels, taking some pride! seeing the look on the customers face when you achieve your nearest attempt at perfection??? I would not sleep if i done that work with such a nice tile!! :-(((((

the floor is bad,totally agree.
using levels on some jobs is impossible,as a straight edge,to get the floor flat is fine,but level,as said before no chance.
i have been on jobs where if you level a floor there would be a 6" step at the door,if every floor was flat and level the world would be a better place :drool5:.
ps,if you mean using a level to get a floor flat not level,ignore me:smilewinkgrin:

pps,im certainly not sticking up for this 'tiler',a young lad who works for me would of done a better job,in fact,he would of had too or he would be on the dole

oh and to the thread starter DO NOT PAY HIM A PENNY

 

[Andy Allen]

not a very good job at all, however, do the right thing and give him the chance to put the floor right, if he succeeds in doing this then i would pay him an agreed sum for the floor ONLY, then tell him his services are no longer required for the rest of the contract.


any money needed to put the floor right should be paid for by him, as he is correcting his own mistakes...

 

[Rich]

I will wait to here what his reaction is to you voicing your concerns.

 

[Time's Ran Out]

Job posted on here but no responses!

I remember seeing something but can't find it in 'looking for a tiler' section, so it must have been in one of your posts. Thought it had a number of views and assumed you'd got sorted.
It's so very disappointing when the work is not to the standard you requested and it certainly leaves a difficult situation to be resolved. No doubt by now 10-00am you've had your tiler round and a decision has been made. Hopefully it is amicable and you will be looking for a new start. Good luck and you can always PM tilers local to you for costings and see their work on their albums in Tilers Forum.

 

[Gazzer]

I remember seeing something but can't find it in 'looking for a tiler' section, so it must have been in one of your posts. Thought it had a number of views and assumed you'd got sorted.
It's so very disappointing when the work is not to the standard you requested and it certainly leaves a difficult situation to be resolved. No doubt by now 10-00am you've had your tiler round and a decision has been made. Hopefully it is amicable and you will be looking for a new start. Good luck and you can always PM tilers local to you for costings and see their work on their albums in Tilers Forum.

Here it is http://www.tilersforums.com/im-looking-wall-floor-tiler/54070-tiler-required-dereham-norfolk.html

 

[jay]

Would be this one http://www.tilersforums.com/im-looking-wall-floor-tiler/54070-tiler-required-dereham-norfolk.html


beat me again Neale Bugger

 

[Gazzer]

Would be this one http://www.tilersforums.com/im-looking-wall-floor-tiler/54070-tiler-required-dereham-norfolk.html

Yes Jay it would .....:smilewinkgrin:

 

[Bathfix Bob]

I'm on tenterhooks, what was the outcome actionjackson?

 

[actionjackson]

I'm on tenterhooks, what was the outcome actionjackson?

update guys....

To begin with i woukd like to say thanks for the support and reasuring me that my expectaions are realistic.

The tiller arrived at 0830, 30 mins late with no notice even though he is 5mins down the road. Not a good start when you have plans to be somewhere at 0900.

I told him i was dissapointed with the work carried out on the floor and needed an explanation. We looked closely at the "unaceptable" tiles and to begin with he said he would replace them. However as i continued to point the flaws out, he quickly turned around and said "i can walk away if your not happy with my work, lm too old to be falling out with you". He agreed the floor was not right but couldnt explain why. He did point the finger at the 2mm grout line and said if i had gone for a wider joint as he wanted then you wouldnt notice the lippage. We all know what my response was. Then he said the tiles were bowed! I said if thats the case you should have refussed to fit them and told me. These are £55 per mtr tiles and should be perfect or as near as perfect. I told him i had lost confidence in his ability and would alllow him to walk away, but appreciated he had a good reputation so was prepared to accept it was a one off and no hard feelings. I asked how much he wanted bearing in mind he traveled to collect materials, but he didnt no . I said i would have a think and drop it round his house tonight.

I have estimated i need £100 worth of new tiles,£40 of adhesive and 1 days labour (£140??) To remove crap tiles and prepare for retiling. The guy spent 2 days on site and 2 hours collecting materials. What should i give him?

The search is on for a tiler to get me out of this mess!

 

[Andy Allen]

i would say its about evens to be honest, but if you want to give something to cover his fuel picking up the materials thats up to you, i think you have handled the situation admirabley, no one wants or needs a slanging match....