C
ChiefBrodie1975
Hello everyone - this is my first post in the forum and I’m looking for some advice and opinion from anyone that wouldn’t mind to give it to me - it concerns our floor tile installation that has just been completed in our home.
Background:
For our home hallway, kitchen, diner and utility room we selected some tiles we were very happy with and ordered the required quantity from an online company.
Prior to the tiles being laid by the tiler that had already tiled in our bathroom last year -our floor had to by plyed due to its unevenness - so cement boards were used.
The cement boards and tiles seemed to go down without any problems and we were generally happy with how the installation was progressing (the installation took five days in total).
The problem that I would like to ask advice for is the quality of the grouting around the edges that are next to the skirting boards.
In places the line of grout is very uneven with wide and then thin parts.
The grout in places is not flat at the edges but has been sloped upwards - something I’ve not seen before.
The corners look really bad.
Generally speaking we are fairly happy with the tiles and grout lines between tile to tile but at the edges where the skirting boards are - in my opinion looks terrible!
As a complete novice and someone that’s had no prior need to use a tiler until last year I was just wondering if what I am describing/what can be seen on the photos is considered acceptable?
In my opinion I don’t think that it is acceptable and we are certainly not happy with finish at the edges considering the amount of money that we have spent.
Could someone give me some advice please?
And how it can be rectified?
I intend to tackle the issue next week with the tiler directly as he’s coming back but I’m unsure how this is going to go.
So far we have had a pleasant relationship with him - so that has to be a plus point doesn’t it?

Background:
For our home hallway, kitchen, diner and utility room we selected some tiles we were very happy with and ordered the required quantity from an online company.
Prior to the tiles being laid by the tiler that had already tiled in our bathroom last year -our floor had to by plyed due to its unevenness - so cement boards were used.
The cement boards and tiles seemed to go down without any problems and we were generally happy with how the installation was progressing (the installation took five days in total).
The problem that I would like to ask advice for is the quality of the grouting around the edges that are next to the skirting boards.
In places the line of grout is very uneven with wide and then thin parts.
The grout in places is not flat at the edges but has been sloped upwards - something I’ve not seen before.
The corners look really bad.
Generally speaking we are fairly happy with the tiles and grout lines between tile to tile but at the edges where the skirting boards are - in my opinion looks terrible!
As a complete novice and someone that’s had no prior need to use a tiler until last year I was just wondering if what I am describing/what can be seen on the photos is considered acceptable?
In my opinion I don’t think that it is acceptable and we are certainly not happy with finish at the edges considering the amount of money that we have spent.
Could someone give me some advice please?
And how it can be rectified?
I intend to tackle the issue next week with the tiler directly as he’s coming back but I’m unsure how this is going to go.
So far we have had a pleasant relationship with him - so that has to be a plus point doesn’t it?






















