Help ? I need an independant assessor

[swanman]

looks good
let them prove it

 

[silver]

Nothing to report yet .... was told by customer he would be emailing me the plumbers insurers report today.
Whether that means I was going to get a copy or he is just forwarding it on ???

Just another point.... the customer and the plumber met at a "business network" gathering.
The customer runs a car service / maintenance garage and services the vehicles from the plumbing company.
His actual words to me were ... I don't want to p*ss the plumbers off as we do a fair chunck of £££ with them.
Whether that means they will "between them lean to stuff me " ???? but its worth noting.
Will update soon as I know more.

 

[Dan]

It doesn't change facts. No matter how close they are together.

That does explain why they're trying to blame you then.

So stick to your guns.

 

[SJPurdy]

I have tiled many such boxed/built out wall constructions without any problem (as far as I know) but it does rely on the timber framework being rigid. To achieve rigidity in an example like this the stud fixed to the existing wall corner must be securely fixed all the way up; all the other studs must be firmly secured top and bottom and there should be (tight, square edged) noggins between the studs to stop the centre (middle height) section flexing. To check on recommendations for a tiled plaster board wall I suggest you visit the British Gypsum web site which hopefully still gives a lot of useful info in its "white book" which can be downloaded (it was last time I checked).
In the picture of the studwork the stud on the right should also be fixed firmly to the right hand wall (but I don't think you have a problem in this corner so it probably was).
In the picture of the boarded wall I cant see any screws into the 2nd stud from the corner. If none where added then the bath screen has been attached to a section of board that is bridging between the corner and the third stud! I can see that there is a much greater spacing between screws on this wall than there is on the (earlier better fixed) piece of board around the corner - I don't know what the spacing spec should be but I think there should be more.
I hope that might be of help when looking over your pics ( a lesson for everyone to take them). good look with defending your tiling. Steve

 

[Dan]

Thanks for posting!

I take it you're a pretty good plasterer too?! You seem to know your stuff.

What ever happened with this @silver?

 

[silver]

Thanks Steve, yep you words back up my thoughts exactly.
I have still to hear from either the customer or the Plumber or even see their insurers report as I was promised. But anything could happen yet ....
The customers last comment was to say he would have to go through trading standards if I don't offer to "replace the cracked tiles" ... no matter who pays (guess he was going to pay himself to avoid upsetting his business associate plumber friend ?)
So I told him that I thoroughly understood and if it helps him ?? ....I offered him more copies of my before and after pics of this job should he need them and also pics of the "other issues" on two other jobs I have had with the plumbers and applicable customers addresses too .
So ... its still a watch this space
Thanks guys for your help and support.

 

[Dan]

Thanks Steve, yep you words back up my thoughts exactly.
I have still to hear from either the customer or the Plumber or even see their insurers report as I was promised. But anything could happen yet ....
The customers last comment was to say he would have to go through trading standards if I don't offer to "replace the cracked tiles" ... no matter who pays (guess he was going to pay himself to avoid upsetting his business associate plumber friend ?)
So I told him that I thoroughly understood and if it helps him ?? ....I offered him more copies of my before and after pics of this job should he need them and also pics of the "other issues" on two other jobs I have had with the plumbers and applicable customers addresses too .
So ... its still a watch this space
Thanks guys for your help and support.

Don't hand out other customers addresses without their knowledge or acceptance first.
That could breach Data Protection Act.
Give them a bell if needs be and explain your situation.

 

[silver]

Thanks Dan .... they are already informed and on stand by if needs be .... and had no hesitation in speaking up for me .... and down for them

 

[silver]

UPDATE ...finally
I have received the message via a txt (from the plumber) ....
The tiler, who replaced the tiles has said the walls should have been secured better before you tiled it. It was the same on the other side (he means opposite wall). Ive got to say I've been very disappointed with the way you handled this this job and could of been resolved earlier if you had been willing to investigate the issues instead of trying to pass the blame onto us. Which we have now proved wasn't our fault at all.

This does confuse me somewhat as .....
A) They built the adjoining wall adjacent to the original ...frame and plaster boarded it ...so how am I responsible for securing that ?
B) The other wall was tiled for 30 years prior to tile removal and then me re tiling it. It was a baton / board wall and no movement when I tiled it..... or I wouldn't have.

So I think this is the end to it .... hes fixed it ..... but to the customer .....passed the blame onto me ....
In my mind if he hasn't taken off the board from the "built frame wall" ...this will go again in the very near future
It has no way of being forced inwards ... only outwards via leverage from the shower screen ....so if this hasn't been further fixed ...??
we will see.
At least the customer hasn't pissed his plumber off who gives him his vans to service ! ...which was his main worry for tackling him about it.....oh well.

Thanks for your help and support guys ...you really helped me stick to my guns.... and get through it.

It does however, make you worry about working in tandem again with others.

 

[p4ulo]

Phew, thank God its done and dusted.
Plumber sounds like a bit of a ~@%$ cos as you say he built the framework and boarded it, so how would you know it wasn't fixed properly??
I wouldn't worry about working in tandem again, just make sure you check what work they've done before fixing over the top of it.
Deffo, that wall they built is too weedy, and should've been regularly fixed to original wall, with noggins too to make is sound.
Oh well.....