how far do you go with your sales pitch?

[graham31]

A workmate of mine was asked by a canvasser if he was interested in double glazing.He said yes and the canvasser said the salesman would be round at 6.30

He arrived just before 7.00,he proceeded to look round the hole house but didn't bother to measure up.He then sat himself down asked for a cup of tea and started his sales pitch this that the next thing.Sometime later he then looked round the house again and this time measured up.Sat himself back down again then the punchline(quote) came £10000 for 9windows and a door!My workmate just laughed then within a couple of minutes the quote was revised down to £7500.He was still laughing at this point and told the sales no.nothing would be signed tonight.The salesman said "not even if a ridiculous offer was put on the table"he was told no but asked what the offer would be but was never told.

In the end the salesman had to be asked to leave"we've heard your sales pitch leave your card with the quote and leave please"

The salesman stayed for 2HOURS needless to say my friend won't buy anything from this salesman or company.

So my question is how far do you go with your sales pitch to get the business/contract?

Sorry for the length of the post this is the shortened version.

 

[hillhead]

He probably trained well to do that,relax,make good company then bang,hit you like that!!! thats a rip off in my opinion.

 

[DHTiling]

Doesn't happen to be a well known company does it.???

As in... You buy one!!! you get one free!!!.........:lol:

well known for high prices and there sales pitch...........

 

[graham31]

Doesn't happen to be a well known company does it.???

As in... You buy one!!! you get one free!!!.........:lol:

well knowm for high prices and there sales pitch...........

Dono if i'm aloud to mention the name on here.Starts way a W tho

 

[DHTiling]

I wouldn't...... you never know......

 

[Fekin]

I think a lot of window sales people are the same.

My older brother had a rep come out to measure amd price up his whole house quite a few years back, must be around 8 years or more now, from one of the biggest national window companies, and he had the same thing.

Rep turned up, spent 30 mins inspecting every single window in the house, came back into the room, sat down and my brother said, no messing with prices, just tell me your lowest price you can do so the guy proceded to spend an age scribbling down figures, punching on the calculator then more scribbling, then the sales pitch that lasted for nearly an hour showing how the windows are made, every single componant that goes into making them, and how they we're far superiour to every other window company that has ever existed, showing photo's of failed windows from other companies and all that rubbish..... then hit them with £10,000 all in, and this was 8 years ago.

My brother laughed and said forgot it, but thanks anyway.

Guy started punching the calculator again and scribbling and my brother said that was your best price, im not interested, you can go now..... £8000....

No thanks was the reply.

Guy said ok £7500 and that's final, so my bro said, then why didn't you say that in the first place, I ask for the best price only, not interested, you can go now.

Then the guy started getting insulting saying you must be stupid to turn down a £2500 discount and this price is for now and it will be £10,00 after he leaves.....

The guy nearly had to be removed from the house, he just wouldn't take no for an answer until he was screamed at to f~*% off.... then he finally left.

Only ever heard of window sales people being this bad.


Oh, and this was the company that did "you pay for the front of your house, and get the back free" :lol:

 

[TilingLogistics]

It is the training course they do. It is almost an indoctrination process, they are brainwashed not to accept no for an answer. The training system originated in the USA and was developed for a well known vacuum cleaner company.

The only way to get rid of them if they are really good is to tell them to F**k off or physically remove them from the property. A word of advice as well make sure you buy a new toothbrush if you've let them use your bathroom and you didn't sign:lol: :lol: :lol:

Kev

 

[Fekin]

A word of advice as well make sure you buy a new toothbrush if you've let them use your bathroom and you didn't sign:lol: :lol: :lol:

Kev

Is that from personal experiance :lol:

 

[TilingLogistics]

Is that from personal experiance :lol:

Yep!!! I actually did a course with a manufacturer in the USA related to cars and finance but the same course:lol: :lol: :lol:

Kev

 

[Fekin]

So on the course your taught to wee on their tooth brushes :lol:

 

[devonmark]

£10k for 9 windows and a door....lol, I've just bought 9 windows and a door for the back of my house, 3 windows are very large and all come with toughened glass, the other 6 are not exactly small....total cost £1850 inc of vat....some companies extract the michael a bit too much me thinks...Mark.

 

[TilingLogistics]

So on the course your taught to wee on their tooth brushes :lol:

Not Quite! It was pointed out if you had a no sale you could give the loo a quick clean with them on the way out

Kev

 

[eyebeetiling]

My Dad was a technical surveyor for a well known window company (a very high mountain!!) and he hated the sales guys. They would go in and promise to do this and that which contravined all building regulations.
Anyway, as for my sales pitch, I go in, look at the job, measure up, and work out a price either there and then if I can or get back to them as soon as possible.
As for an approach, just try to be freindly and addapt to the type of person you are dealing with. If they look like no nonsense people don't waffle on for too long, but if they like to chat, have a chat. If they like you, you stand a better chance of getting the job. If they don't like or trust you, you won't get it even if your quote is low!!
That just how I see it, I might be wrong.

Cheers
Ian

 

[TilingLogistics]

My Dad was a technical surveyor for a well known window company (a very high mountain!!) and he hated the sales guys. They would go in and promise to do this and that which contravined all building regulations.
Anyway, as for my sales pitch, I go in, look at the job, measure up, and work out a price either there and then if I can or get back to them as soon as possible.
As for an approach, just try to be freindly and addapt to the type of person you are dealing with. If they look like no nonsense people don't waffle on for too long, but if they like to chat, have a chat. If they like you, you stand a better chance of getting the job. If they don't like or trust you, you won't get it even if your quote is low!!
That just how I see it, I might be wrong.

Cheers
Ian

No your not wrong you are spot on actually

Kev

 

[IvegotsTILE]

Recently solar panel salesmen came to my grandads house spent 2 hours frightening him with how much leccy bills were going up,my uncle told the salesman my grandad was on a pension and had little money so couldn't afford it at all,salesman said I'm just discussing his options nothing will be signed today.Waited till my uncle left the room then got him to sign a loan for £8000:whatchutalkingabout .
My grandad is losing his marbles,my uncle tried to cancel the contract but they wouldn't let him.They came and fitted the whole system even though my uncle told them not too.

I got on the phone to the company explained the whole situation ad said that if the system wasn't fully removed for free then I've already been in contact with Watchdog and all the governing bodies including trading standards.

They removed it for free a week later,you have to be really firm with these companies and threaten them with everything.