Please Help

[annette]

Also look at the council spec, It may be they are responsible for the materials

The tiler was a sub contractor working for the council.

 

[White Room]

The sub contractor surly must be responsible for materials, He priced it and should advised the council what was required

 

[Daz]

£300 was for the tiles as well as the work, I know it would have been a fair price if the work was done properly :dizzy2:

The price doesn't sound too bad then. It sounds like poor quality fixing.
If the tiles are coming off, then it seems perfectly reasonable to question the quality and ability of the fixer.

 

[annette]

The sub contractor surly must be responsible for materials, He priced it and should advised the council what was required

I agree with you, I hope they will redo the bathroom properly and next time use some primer under the tiles.

 

[annette]

The price doesn't sound too bad then. It sounds like poor quality fixing.
If the tiles are coming off, then it seems perfectly reasonable to question the quality and ability of the fixer.

He was only a young lad who did the work, he did say he had never done a full bathroom before and it took him 4 days to do it, the size of the room is about at a guess 14 meters or less

 

[White Room]

Stand your ground and please come back to the forum if you need any more advise

 

[Daz]

I've got to agree with Whitebeam, argue your case.
I'm not sure that you had a competent tiler in the first place, though.

Good luck..

 

[annette]

I have just taken some pictures and will put them up here in a while

 

[annette]

 

[Gazebo]

Oh my, cant believe he tried to tile over the rad brackets, surely you should get a council rep round to view this work and they should get their sub con shot or a similar fate for this appalling work.:smash:

 

[doug boardley]

get on to works manager/maintenance surveyor from your local council and tell him/her about your concerns and the probability of a complete tiling failure, if you have kids mention that you are afraid to stick them in the bath for fear of getting a tile dropping onto their heads!(this is a good ploy, possibility of injured kids is real bad publicity!)
I always prime walls and plywood with an acrylic primer, not pva!! Point out to the council manager that you ave sought advice on the forum and offer to show him the replies you got to your questions, but please do something because this is a potentially very dangerous situation.:gettree:
Doug

 

[theyomper]

Having veiwed your photos I am appaled and what some try and get away with. I'm sure as is everyone else that the tiles on the ply will fail sooner or later.
The council is the contractor, you need to deal with them direct.

In this situation I would do the following:-

Is there a site/project foreman? Speak to him.
Don't let them finish the job explain if required, to the subby that you have issues with the quality and standard of the work.
Contact the council and speak to the person in charge of the refurbishment. Follow this up with a letter and I would enclose copies of the photos and send recorded delivery.
I would also speak to the Health and Safety department within the council as this is cleary a safety issue. Again follow up with a letter.

Hopefully this will get results and if all else fails.....Rogue Traders !!

Seriously though I hope for your peace of mind this gets sorted.

 

[doug boardley]

omg just seen the pics, the poor lad was right out his depth,who gave him the job!? Do not let him do anything else that might disguise this mess!!

 

[grumpygrouter]

Hi Annette, you have a right to expect much better quality than that. Firstly Mapei D1 is not suitable to tile over plywood with, according to Mapei's Little Black Book. However, as it is an acrylic based adhesive, your "fixer"(?) was correct in that no priming was necessary. However, D1 wasn't a suitable choice in the first place for those tiles and substrates. it is just possible that the council supplied all the materials for the job as it may well have been procured as part of a large project procurement. My father has just gone through a similar process in his council house, though his end result is much better than yours.

Good luck with your complaint, keep us informed and ask any othet questions you feel necessary.

 

[garyc4507]

all new plaster and ply must be primed with adp1 first when dry then tiling should comence if using mapie or ( ball whitestar which is the best adhesive on the market ) should be left to dry for minimum of 24hrs before grouting should commence