Discuss Poor Tiling or just being picky in the Canada Tile Advice area at TilersForums.com.

O

Old Mod

As Mark (impish) has stated above, unfortunately, to an extent, you must accept part responsibility I’m afraid.
Believing that one person is capable of carrying out all of the work you have to a high standard is a little naive I’m afraid.
Photos can be very misleading if taken from the correct perspective.
The only way to truly vet tradesman is to visit them on their current site or to see previously completed projects.
It’s something I always offer perspective clients if they need reassurance, and quite often I find that happy customers often offer the chance to bring future clients round to view their completed works.
Yes it’s a pain, but for peace of mind and to avoid your current situation, suddenly it doesn’t seem such a drama.
Yes as everyone else has stated, it does lack finesse, but if you wanted, some of the issues could be overcome.
The biggest issue would be the layout in the hob area, have you asked for an explanation as to why it is that way?
We can’t see the whole wall, there’s a slim chance there’s a reason for it, not likely, but a chance.
If you’re unable to get past that, then there’s no alternative but to remove it.
Some of the less than perfect cuts can and would be covered when a Silicon joint is added.
If the tile line that meets the units has a Silicon bead instead of a grout joint, it would cover all the imperfections. (It doesn’t have to be a heavy bead)
Trying loosening the screws to the sockets and see if they can be repositioned to hide the imperfections, especially the one where tile is missing from the top of the socket, that would be an issue for anyone who tiled it.
Again when Silicon is applied around the window board, that square cut would be hidden.
Yes Tiling to paint isn’t ‘best practise’ but it’s a splashback, as long as it was in a good state of repair and not flaking off, there’s every chance it’ll be ok.
After the weekend attempt to prise a tile off, if it comes away with no effort, then it’s probably a potential issue and must be removed.
If it appears to be fixed well, then it’ll probably be just fine.
Obviously badly lipping tiles need addressing.
Yes it seems like a lot of compromises, but if you hadn’t of seen the current level of finish and it had been completed before you had, all those issues may have been still there but you wouldn’t have been aware, and you’d have been non the wiser.
I’m not suggesting for one moment you settle for sub standard work, but I’d suggest you approach the issue objectively, rather than emotionally.
Consider the alternative possible outcomes of having a row with your ‘tradesman’, ultimately he could pick up and go, leaving you with even more issues.
You would have to get another person in, let alone suppling more material and ripping off what’s already there.
Most tradesman won’t touch others unfinished projects either.
Each and everyone of us could pull your work to pieces, but that can be said of nearly every job.
Criticising is easy, the clever bit is making appropriate changes and making the best of an unfortunate situation, and achieving a finish that is acceptable to all, it can be sorted more often than not.

Perhaps this is a course of action that should be explored.
We can all throw our toys out, and you do have grounds, but what would it actually achieve?

I’m not condoning poor workmanship, not at all, just suggesting a solution.
And if he has any integrity he’ll do what he can to appease you.
 
Just an update.... we contacted the tradesman (handyman) this morning and asked him to stop work on the tiling as we had some concerns that we wanted addressed. We did at this stage mention our Consumer Rights around poor workmanship (I have unfortunately been burned once before many years ago and have since learned to put everything in writing even at an early stage). I then listed our points and pictures as they were written above and asked for a complete-do given the number or areas that we had issues with, believe that this would be the easiest option. The tradesman replied that he would be round to collect his tools and discuss it and we would hear from him in writing within 28 days via post. He collected his tools and we spoke with him in the hallway. We asked if he wanted to see the areas we had concerns with and he said it wasn’t necessary as we had provided pictures. We asked if he was willing to complete a re-do, which he said no too as he felt that we couldn’t judge the overall finish until everything was grouted and sealed. We then asked that as he was taking his tools was he intending to grout and seal and he said no he couldn’t work on this job any further. We had hurt is feelings by being so direct about our concerns which he felt was unnecessary. We explained our reasons why and that we had done no wrong in stating everything that way. He said he had never had any complaints regarding his work but the generally feeling we got was he was more offended than anything. The fact he didn’t even walk into the kitchen to look was enough for me to know how much he was concerned by our feelings. He said he would write to me within 28days, not sure why though
 
W

Waluigi

Not a nice situation but at least he now knows and him not wanting to even look at the work shows how embarrassed he must be.

Hopefully everything will/has been done so that there are no legal implications to come back and bite you but in the meantime I’d suggest perhaps trying to find a Tiler via this forum if anyone is local?

Good luck!
 
unfortunately, that's the last you've probably seen & hear d of him. where your cooker hood was should definitely be centered & your cooker hood took down & tiled behind, there are no excuses for cutting tiles short round the sockets also if you have pictures of all the work it may be an idea to take off the tiles & try and salvage some of them.
 
We did I fact take 2 tiles down this afternoon and socked them in water to see if they would clean up, which they have. We’ve sat and processed things this afternoon as the situation isn’t ideal for either party but I think that by him saying he wouldn’t re-do or complete the job to enable us to see what he was planning to deliver as the overall result then there’s not much more we can do. I’m assuming I can take what he has said verbally about not doing anymore work as legalling binding without having to wait for him to write to us? To me that’s our contract broken and I’d rather just get the job finished.
 
D

Dumbo

Just an update.... we contacted the tradesman (handyman) this morning and asked him to stop work on the tiling as we had some concerns that we wanted addressed. We did at this stage mention our Consumer Rights around poor workmanship (I have unfortunately been burned once before many years ago and have since learned to put everything in writing even at an early stage). I then listed our points and pictures as they were written above and asked for a complete-do given the number or areas that we had issues with, believe that this would be the easiest option. The tradesman replied that he would be round to collect his tools and discuss it and we would hear from him in writing within 28 days via post. He collected his tools and we spoke with him in the hallway. We asked if he wanted to see the areas we had concerns with and he said it wasn’t necessary as we had provided pictures. We asked if he was willing to complete a re-do, which he said no too as he felt that we couldn’t judge the overall finish until everything was grouted and sealed. We then asked that as he was taking his tools was he intending to grout and seal and he said no he couldn’t work on this job any further. We had hurt is feelings by being so direct about our concerns which he felt was unnecessary. We explained our reasons why and that we had done no wrong in stating everything that way. He said he had never had any complaints regarding his work but the generally feeling we got was he was more offended than anything. The fact he didn’t even walk into the kitchen to look was enough for me to know how much he was concerned by our feelings. He said he would write to me within 28days, not sure why though
I'm not saying this guys work is ok but you were a bit hammer and walnut . To start mentioning consumer rights and bad workmanship straight away would of set alarm bells ringing and you may of got a better resolution with a softer approach. If you're clever you negotiate people into the position you want them and they don't even realise that is what you have been doing . I'm not saying you shouldn't put things in writing but only if you have a negative response in the first instance .
 

Cranbrook

TF
Esteemed
Arms
A 'handyman' is exactly that, they're handy, they're rarely professionals at a certain trade, so I'm guessing by going down the route of consumer rights etc, you've scared the living proverbial out of him.

My advice, like @Waluigi has said, is find a tiler on here
 
O

One Day

It'll get very messy now if you try and legally 'oblige' him to fulfill contract.
I would suggest you chalk it off to another experience and salvage what tiles you can before getting a tiler in to do the tiling.

Please don't get a tiler to do your decorating. Or a plumber to do your electrics, or a gardener to service your car...
(You get the picture now ;))
 

Cranbrook

TF
Esteemed
Arms
It'll get very messy now if you try and legally 'oblige' him to fulfill contract.
I would suggest you chalk it off to another experience and salvage what tiles you can before getting a tiler in to do the tiling.

Please don't get a tiler to do your decorating. Or a plumber to do your electrics, or a gardener to service your car...
(You get the picture now ;))
I'm actually an excellent decorator I'll have you know :D
 

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