Poor Tiling or just being picky

[HMer123]

We did I fact take 2 tiles down this afternoon and socked them in water to see if they would clean up, which they have. We’ve sat and processed things this afternoon as the situation isn’t ideal for either party but I think that by him saying he wouldn’t re-do or complete the job to enable us to see what he was planning to deliver as the overall result then there’s not much more we can do. I’m assuming I can take what he has said verbally about not doing anymore work as legalling binding without having to wait for him to write to us? To me that’s our contract broken and I’d rather just get the job finished.

 

[Dumbo]

Just an update.... we contacted the tradesman (handyman) this morning and asked him to stop work on the tiling as we had some concerns that we wanted addressed. We did at this stage mention our Consumer Rights around poor workmanship (I have unfortunately been burned once before many years ago and have since learned to put everything in writing even at an early stage). I then listed our points and pictures as they were written above and asked for a complete-do given the number or areas that we had issues with, believe that this would be the easiest option. The tradesman replied that he would be round to collect his tools and discuss it and we would hear from him in writing within 28 days via post. He collected his tools and we spoke with him in the hallway. We asked if he wanted to see the areas we had concerns with and he said it wasn’t necessary as we had provided pictures. We asked if he was willing to complete a re-do, which he said no too as he felt that we couldn’t judge the overall finish until everything was grouted and sealed. We then asked that as he was taking his tools was he intending to grout and seal and he said no he couldn’t work on this job any further. We had hurt is feelings by being so direct about our concerns which he felt was unnecessary. We explained our reasons why and that we had done no wrong in stating everything that way. He said he had never had any complaints regarding his work but the generally feeling we got was he was more offended than anything. The fact he didn’t even walk into the kitchen to look was enough for me to know how much he was concerned by our feelings. He said he would write to me within 28days, not sure why though

I'm not saying this guys work is ok but you were a bit hammer and walnut . To start mentioning consumer rights and bad workmanship straight away would of set alarm bells ringing and you may of got a better resolution with a softer approach. If you're clever you negotiate people into the position you want them and they don't even realise that is what you have been doing . I'm not saying you shouldn't put things in writing but only if you have a negative response in the first instance .

 

[Cranbrook]

A 'handyman' is exactly that, they're handy, they're rarely professionals at a certain trade, so I'm guessing by going down the route of consumer rights etc, you've scared the living proverbial out of him.

My advice, like @Waluigi has said, is find a tiler on here

 

[One Day]

It'll get very messy now if you try and legally 'oblige' him to fulfill contract.
I would suggest you chalk it off to another experience and salvage what tiles you can before getting a tiler in to do the tiling.

Please don't get a tiler to do your decorating. Or a plumber to do your electrics, or a gardener to service your car...
(You get the picture now 😉)

 

[Cranbrook]

It'll get very messy now if you try and legally 'oblige' him to fulfill contract.
I would suggest you chalk it off to another experience and salvage what tiles you can before getting a tiler in to do the tiling.

Please don't get a tiler to do your decorating. Or a plumber to do your electrics, or a gardener to service your car...
(You get the picture now 😉)

I'm actually an excellent decorator I'll have you know 😀

 

[Waluigi]

If you can urinate you can decorate. If you can p1ss you can paint.

If you can smile then you.......have nice teeth. 😀

 

[Andy Rhodes]

so if you can cook pasta does it make you Italian

 

[One Day]

I'm actually an excellent decorator I'll have you know 😀

Me too!
ok - it was a poor analogy

 

[Andyman]

Not sure why for £60 you would not choose a tiler who is supplying adhesives etc.
As mentioned consumer rights was a bit strong at the early stage.
Work was poor and the guy I guess knew.
Hopefully you will get the job done

 

[WetSaw]

I'm a qualified light vehicle mechanic...