Problems with bal micromax grout

[Lynne]

Spoke to another customer service girl and she thought this was sorted . She worked in one of their stores and informed me I should have had micro flex and she will call me tomorrow

 

[Lynne]

Cave from dave Howe tiling came to see the problems and was very very good told me exactly what wwas wrong.
Just waiting for his quote now to give topps .
i have told them to expect a quote to correct the problems .......
whatch this space .....

 

[Gazzer]

Cave from dave Howe tiling came to see the problems and was very very good told me exactly what wwas wrong.
Just waiting for his quote now to give topps .
i have told them to expect a quote to correct the problems .......
whatch this space .....

Cave ??? Caveman Dave ?

 

[Lynne]

Sorry

Dave

Sorry dave your not a caveman lol...

 

[Andy Allen]

:lol::lol::lol:

 

[Lynne]

I feel stupid now lol......poor dave

 

[DHTiling]

Right who wants banning first..


Lynne , did you get info from topps as to which way to go with the quote.?

 

[Lynne]

Hi dave
they are useless,
i explained what're spoke about on Monday and they said they will put an offer out to me only if I get a quote ...
i asked so I get the worse case scenario and Marion at customer services was vague and said she agreed this has gone on far too long and she would speak to h boss and come back to me the same day and guess what ... Nothing ...I have left a message for her yesterday and stll waiting

 

[Lynne]

Sorry
forgot to say I told her if necessary, I would pay for the tile association to fight my case if need be if she wanted it together tthis far

 

[DHTiling]

OK. IMHO Lynne, nothing short of a full re-tile will suffice to give you the bathroom that was intended... too much damage will occur as mentioned to get that grout out of the tile joints and replace scratched mosaic insets.

I'll leave it with you till topps get their act together.

 

[AliGage]

I used to tile for a company that was on Topp's "recommeded trades" list. To my knowledge they stopped having recommended tradesman just over a year ago. But, it was difficult enough getting Topp's backsides into gear then, i had some jobs i went to look at for my local topps that took 5-6 months to get the nod, and the almost the same to recieve payment from them.

Sorry to be the barer of bad news but this may take a while.

 

[Lynne]

Let's hope not I will be back on to topps tomorrow

 

[AliGage]

Best way i think Lynne, pester them daily until they make you their priority.

 

[jwatson]

shawshank redemption comes to mind. Andy dufrace writing a letter a week for the library :lol:

Best way i think Lynne, pester them daily until they make you their priority.

 

[Rookery]

Topps wont want to pay out and will use every excuse possible not to but if they do, they're likely to give the job to the cheapest quote.