This is the result I got for a bathroom refurb. Tiling took 8 working days from 19-28 Feb. He said his cutting machine kept breaking because my tiles were 'good'. He enquired about why his machine was breaking at his trade store. He also tried to invoice me for 15m sq, when he decided to only do 2 walls (I had asked for all walls half-tiled). Aside from him lying about how many walls we agreed, and lying about the amount of tiles on my walls, is this a professional standard? Will I have issues with leaking through this cracking and patchy grout or tiles cracking or falling off?

image1.jpeg image3.jpeg image5.jpeg image4.jpeg image7.jpeg IMG_1192.JPG IMG_1202.JPG IMG_1193.JPG IMG_1148.JPG
 
It’s hard to tell, you have some cracked and missing grout and a few chipped cuts but wider view photos would help see the bigger picture.
 
Again, tiles must be faulty because they have cracked in 5 months of installation.

Few emails later getting the fitters method statement.

No, they have cracks because your "professional bathroom fitter" (turns out he's a general builder) has tiled a shower, without tanking, onto plywood!
thumbnail_crack.jpg thumbnail_crack2.jpg thumbnail_crack3[3].jpg

Waiting for further images when the tiles are taken down.... or fall off!

EDIT: Exact reply from the builder:
"Your bathroom hasn’t been tanked, nor does it need to be, it’s not a wet room, we have used 18mm marine ply as a base, screwed in every 6 inches with 40mm wood screws, flexible adhesive (Mapai)

Flexible grout (mapai), corners and joints have been sealed with dowsil 791 flexible translucent Silicon before application of adhesive, we used a 6mm notched trowel."
 
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