Stuborn Customers

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Just as an addition to my first reply, Thinking back on jobs I have had situations where the window ledge was only a small cut up from the first row and have shown the client a suitable finish using listellos and thin border tiles which tie in with their accessories and fittings. Stainless steel and white trim work for me.

abskiing
 
as long as you told the customer in the first place what you would recommend and she still went along with her own idea then she has to pay again, don't put yourself out mate it's not your fault they are sent to try us Mike:furious3:
 
Providing you explained the original outcome and she took it on, then the work gets done for another fee.

Simple as that mate 🙂
 
she aint the first and wont be the last,re-charge and try and get money up front.your maybe thinking she will bad mouth you,but she propably like that with other services too.stick in mate:furious3:
 
customers eh....:furious3:

but where would we be without them ?
Far better off....only kidding,we are customers ourselves never forget that..It's all a matter of trust,try to treat your customer as you would like to be treated yourself by maybe a corgi gas man,an emergency plumber or the police..we all provide a valuable service, everyone has valuable assets,only you can let yourself down..set yourself a high standard and acheive it...Gaz
 
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Far better off....only kidding,we are customers ourselves never forget that..It's all a matter of trust,try to treat your customer as you would like to be treated yourself by maybe a corgi gas man,an emergency plumber or the police..we all provide a valuable service, everyone has valuable assets,only you can let yourself down..set yourself a high standard and acheive it...Gaz


Well Said GAZ!:yes:
 
Don't think I'd be willing to redo the whole job without being payed for the job I'd already done either.
 

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