T.T.A tiling accessor

[boro1986]

worth every penny !
from what you guys have said in my past thread the wrong adhesive has been used and its not if ,its when the tiles fall off.
they are saying the adhesive and tiling are fine whilst all you guys on the forum are saying the opposite.i believe you but being proved right is another matter isnt it.i dont want them there when it gets assessed but it may be my only avenue to take.
as you say oli i have been concerned that they will lean on the assessor to deam the tiling alright

 

[CJ CERAMICS]

IMO you need to let the adhesive company, the bathroom company and the tiler come and inspect the work, this seems to be the next appropriate step, I appreciate you dont want them back in your house and you think they'll lean on the adhesive guy, but to be honest if its the wrong addy its the wrong addy and the addhesive rep wont put him / herself in the position of guaranteeing an unsuitable product.

If you dont allow this to happen the company will just say they arranged to have it inspected, to get an independant opinion from an expert with probably the best knowledge of the adhesive your going to find, and that you were obstructive and prevented it from happening.

No way will the adhesive rep condone the misuse of their own product, its their job to make sure its used properly and shift the blame when failure occurs onto someone else, it put money on the rep coming and confirming wrong adhesive used, infact id put my house on it.

You should let them all come and be present, or they might turn round at a later date and say YOU put pressure on the adhesive rep to say its wrong, in the same way you are presuming they will be able to lean on him to side with them.

Just my 2ps worth.

have to agree fully you will sadly have to allow them to inspect the work so that the adhesive rep can confirm in front of all partys concerned wether the addy was correct or not but if you dont they can and will say that they have tried to rectify to a satisfactory outcome but you would not allow them to.

 

[boro1986]

Check out the Sales of Goods Act 1979 -

"Goods supplied must be 'as described' 'fit for purpose' and of satisfactory quality."

Using an adhesive described by the manufacturer and not suitable for use with porcelain says to me it was "not fit for purpose".

they are saying its fit for purpase and trading standards are saying because the tiles are still on the wall i may not be able to do anything about it

 

[Matt]

worth every penny !
from what you guys have said in my past thread the wrong adhesive has been used and its not if ,its when the tiles fall off.
they are saying the adhesive and tiling are fine whilst all you guys on the forum are saying the opposite.i believe you but being proved right is another matter isnt it.i dont want them there when it gets assessed but it may be my only avenue to take.
as you say oli i have been concerned that they will lean on the assessor to deam the tiling alright

As Oli said, the Adhesive Rep will not say it is ok if the wrong product is used. I have seen it many times with Mapei. Things like using tubbed addy on a procelain floor tile. TBH, I have found that most addy reps are good at what they do. With the addy being wrong, I'd put my money on the rep backing you

 

[boro1986]

data sheet says not suitable for porcelain.
the fitters have been talking to weber and they have said it was left 5 days before grouting(it was actually only left mainly 1 to 2 days,3days for 1 wall) and they are trying to persuade weber that the adhesive has set and bonded which would mean that it would act like any other adhesive ?

 

[Matt]

data sheet says not suitable for porcelain.
the fitters have been talking to weber and they have said it was left 5 days before grouting(it was actually only left mainly 1 to 2 days,3days for 1 wall) and they are trying to persuade weber that the adhesive has set and bonded which would mean that it would act like any other adhesive ?

Utter crap. Tubbed addys don't generally have the additives needed to bond to porcelain, hence why professionals don't use them. Porcelain is a very dense product so the moisture has no where to go from the paste other than the grout joints. Even if they left it for weeks before grouting, I don't think the addy would properly cure

 

[White Room]

Just to add tubbed adhesive instruction normally says that one surface has to be absorbant

 

[boro1986]

it says on tub 'not to be used on non porous tiles to non porous backgrounds.
my substrate was browning and painted finishing plaster

 

[Alan.P]

it says on tub 'not to be used on non porous tiles to non porous backgrounds.
my substrate was browning and painted finishing plaster

This gets worse, sorry Craig. A couple of more definite no no's in your comment, painted surfaces, depending on tlle types and preparation, fair enough. But add that to the fact of it being on top of finish plaster on browning and you have more potential problems. The plaster should have been taken off and boarded with either a backerboard or plasterboard. The weight of your tiles per m2 is over the safe limits, see here for guidelines.

Sorry to bring more bad news to your door mate.

 

[boro1986]

i think its best now to get weber out on a site visit.judging by all your comments the adhesive company wont pass the tiling.
am i correct in saying that if they pass it and then the tiles come off and injure someone they would be libel ?