I
Italy
stef apologize if I intrude.Just used my fingers, I've got Raimondi pliers but don't use them much.
I've got Genesis lash clips & they are garbage, these clips have a flat base & are good to work with.
I believe there is an error in the installation.
The bases should be in the corners.
strong pull with pliers.
Also being able to straighten bananas.
sorry