tiler has made a complete mess and not answering calls

[garym897]

no he supplied the adhesive when he layed the tiles it was minus 10 outside. the tiles where the problem is on the ground floor ,wooden floors wth 9mm ply uptairs toilet does not seem to be a problem dont know if this helps

 

[kilty55]

hi gary,it may not be the overboarding thats at fault here but only time will tell

as you said your bathroom upstair is fine with 9mm but there are issues downstairs,this is actually a good example to people why not to use an inferior product

your upstairs sub floor may be absolutely solid and tyhe 9mm has simply provided a stable substrate to tile to but your downstairs has failed,if its the case the prep of floor is to blame say for example the sub floor downstairs wasnt stable enough then the 9mm wouldnt be strong enough to cope i hope you can see why it should nt be used even if 1 job has lasted

 

[mikethetile]

who laid the ply

 

[Spud]

who fitted the plywood and was the tiler made aware that the plywood was only 9mm thick

 

[garym897]

A reputable joiner did this im not adiy fan but i walked the whole lot many times checking the floor this did feel very solid all over it is the hollow sound on parts of the tile which is leading me towards lack of cement any suggestions on this maybe

 

[kilty55]

yes it sounds like hes dot and dabbed or not managed to get good coverage

plus the ply is too thin

 

[jay]

could be a number of probs best to see what tiler says and does to fix re grouting is not the fix if at a later date you could post some pics and maybe lift a tile and take pics that would help good luck and let us know how things go

 

[mikethetile]

im going to be blunt

the tiler should have ensured that the substrate was suitable to be tiled and that correct materials amd methods are used, he didnt have the knowledge to do so and certainly cant resolve it as he hasnt a clue whats wrong

you have a simple choice here , move on and pay another tiler to redo it or sue your previous tiler, suing someone is more complicated since oct 2010 and I reccomend you seek legal advice sooner rather than later

 

[kilty55]

being blunt is good mike

 

[garym897]

well thanks to all who have answered its been interesting hearing what pros all think i will keep u posted if and when he gets back to me or if he does not maybe think of legal advice but goin on 2 weeks holiday to forget about this lol:lol: thanks again

 

[DHTiling]

Hi Gary.. What is under the 9mm ply..?

 

[mikethetile]

Hi Gary.. What is under the 9mm ply..?

my money is on a floating floor

 

[Dan]

the adhesive i am sure was grey

That's almost certainly not a dispersion adhesive then. Probably was just using the buckets to mix in. However it still doesn't mean it was the right adhesive. Perhaps an additive missed out or something?

Ply is too thin though really so that'll be a contributing factor.

 

[DHTiling]

That's almost certainly not a dispersion adhesive then. Probably was just using the buckets to mix in. However it still doesn't mean it was the right adhesive. Perhaps an additive missed out or something?

Ply is too thin though really so that'll be a contributing factor.

You can get flexi adhesive already mixed in a tub.. DIY gear and can take weeks to set as it relies on dispersion as you said.

 

[hillhead]

If he used tubbed adhesive the tiles had probably no hope of staying anyway.
What size are the tiles? If above 300x300 tubbed is no good even on walls.
Did the joiner prime the ply prior to laying? backs and sides.
I'd say again if tubbed and bigger tiles then the adhesive hasn't dried proper and some might still be wet.