Topps and the bottled water for grout saga

I posted a thread about a Topps saleman telling one of my customers to mix the grout with bottled water,well I did a bit more digging and have found out that Bal is saying to use distilled or pure water when mixing colored grout if you live in a chalky area as the tap water can discolor the grout turning it lighter or even white due to the chalk in the water,over all the years that I have used Bal grout this only as happened once to me, do you think this might start to get a bit more common as they change there grout's bringing out new products,or is it just another get out ,I live in the South East were the water is very chalky.
 

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