Topps tiles

F

Fred

Are they a 'under the counter' payer?

I've had an account with them for over four years. I spend alot of money in my local topps, but, even though they have my cards, I never get work via them! OK, its ok to buy their gear, and every time I go there, they say their handing out my cards, which cost myself money, I never get a call from punters who say they have been to topps.

So, all I can presume is that the topps I use, maybe others, have their preferred tilers/tilers who throw them a bung! I was told, several times, an area manager would call me..................

where I go , in London, the staff are mainly Polish, no problem, unless, they are sorting themselves out..............know what I mean................
 
good for you....................live in London mate...............





Different ball game...............but then again, I spose I'm lucky in as much as the foreign workers don't seem to have got down my way....................................YET
 
gaz is correct, then have their own approved fixers now.

be careful how you approach this one mate. if you complain to the manager, then its going to **** the staff off and they will never hand your cards out!!

ask how you become a approved fixer???

ask how your spending compares to the other approved fixers ie more or less??

Get a rapport going with one particular person. find out what makes them tick and start dropping them a few quid...money talks more than cups a tea!

try and have something unique to the competetors. ie say you specialise in wetrooms for example. something that they can specifically recommend you for rather than just tiling...in other words find something that stands 'you' out from the rest!!

hope this helps
 
If you are a TAF, who negotiates the 'rate', shop or tiler?


The Topps i am a fitter for i negotiate the rate.
As a fixer you basically get paid for labour, you don't make on adhesives and grout.
You basically have a check sheet you take to the customers house. You tell them exacly how much adhesive and grout is needed and what price you would charge for fitting.
The customer then pays Topps for all the materials and pays you the tiler on completion for the labour.

Manager in my Topps knows roughly what prices i charge so before i go to the customer to price he gives them a very rough figure of what it will cost so they get no nasty surprises and also cuts down on time wasters.
 
personally i dont use topps anymore i spent alot on materials and bringing in customers i did ask if they were handing my cards out they said they were doing but i didnt believe that at tile clearing house i get on very well with the staff and i have a few referalls from them maybe i dont think topps would take me seriously being such a young age.

if gaz was still there then im sure id still be using topps
 

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