T
Toni
Hi all,
I'm hoping you can give me an opinion on the quality of this work as I'm having a bit of a nightmare - the floor is finished and although the tiler came very highly recommended it just doesn't look high quality to me.
I've had my 65m2 floor tiled with 80x80 porcelain tiles and 5mm grout lines and the job has been more or less finished so I've paid the majority of the bill.
The tiler grouted but didn't do a very good job of the grout, he pulled too much out in places so it was much too deep. He came out and checked and agreeded it was poor so he said he will regrout when he gets time before Christmas. But now I've had time to clean and polish the tiles down properly I've noticed quite a few things look wrong and I'm wondering if they are what you would expect from an expert?
The grout lines were supposed to be 5mm but some are 6mm and some are 7mm, lots of the corners are out by a few mm and when you look down the grout lines they don't look straight because of the different spacing and wonky corners. Where you have a 7mm grout line coming off a corner next to a 5mm one it looks pretty bad.
Also some tiles are higher than others. I think it's called lippage. It not enough to trip but its about 1.5mm difference so you can see it with your eye.
I've added some pics below of the issues. Am I being too picky here or is it bad enough that I should I be asking for it to be rectified somehow (although I'm not sure how it could be fixed without starting again as if you fix one alignment issue it will just create another one)?
To be fair the guy was ill during the job which held him up so perhaps he was just having a bad day/week at the office. I don't want to hang him out to dry as I'm sure he wouldn't have done anything deliberately but I don't think I can live with these issues. I notice them every time I go in the room now.
If this was your floor would you complain and if so what action would you expect from the tiler?
Thanks ever so much for you're help
Toni
I'm hoping you can give me an opinion on the quality of this work as I'm having a bit of a nightmare - the floor is finished and although the tiler came very highly recommended it just doesn't look high quality to me.
I've had my 65m2 floor tiled with 80x80 porcelain tiles and 5mm grout lines and the job has been more or less finished so I've paid the majority of the bill.
The tiler grouted but didn't do a very good job of the grout, he pulled too much out in places so it was much too deep. He came out and checked and agreeded it was poor so he said he will regrout when he gets time before Christmas. But now I've had time to clean and polish the tiles down properly I've noticed quite a few things look wrong and I'm wondering if they are what you would expect from an expert?
The grout lines were supposed to be 5mm but some are 6mm and some are 7mm, lots of the corners are out by a few mm and when you look down the grout lines they don't look straight because of the different spacing and wonky corners. Where you have a 7mm grout line coming off a corner next to a 5mm one it looks pretty bad.
Also some tiles are higher than others. I think it's called lippage. It not enough to trip but its about 1.5mm difference so you can see it with your eye.
I've added some pics below of the issues. Am I being too picky here or is it bad enough that I should I be asking for it to be rectified somehow (although I'm not sure how it could be fixed without starting again as if you fix one alignment issue it will just create another one)?
To be fair the guy was ill during the job which held him up so perhaps he was just having a bad day/week at the office. I don't want to hang him out to dry as I'm sure he wouldn't have done anything deliberately but I don't think I can live with these issues. I notice them every time I go in the room now.
If this was your floor would you complain and if so what action would you expect from the tiler?
Thanks ever so much for you're help
Toni
Last edited by a moderator: