customer
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inpatient customer
just been to look at a job, the customer has a black slate kitchen floor, and he now wants to carry the slate in to a porch area 9.5 2m, the floor needs to be raised 30mm, he has someone putting a screed down of 30mm and wants us to lay the slate two days after, i told him there is no way...- Rav daniels
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- customer usa
- Replies: 12
- Forum: UK Tiling Forum
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customer cancels last minute!!!
my run of bad luck continues,on my way home this evening tomorrows customer phones and ask me to cancel the job(was being begged by her to be put in on monday only 2 days ago)anyway! it was a supply and fit job,so ok i'll get my £ back for the tiles and can use addy and grout elsewhere,but the...- david campbell
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- customer last usa
- Replies: 14
- Forum: UK Tiling Forum
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Builder demolishing work that the customer hasn't paid for
http://uk.youtube.com/watch?v=J-LqLU7CxeA- cornish_crofter
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- builder customer job jobs that tiling jobs tiling work usa work
- Replies: 9
- Forum: UK Tiling Forum
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Customer dies before work is completed or invoice paid
Has this ever happened to any of you or someone you know? If so, what were the circumstances? A couple from me. A few years ago a relative of mine passed away. A handyman had done some work but not yet raised an invoice. He listed the work he had done for the executor, and the executor...- cornish_crofter
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- customer job jobs tiling jobs tiling work usa work
- Replies: 10
- Forum: UK Tiling Forum
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Cheeky customer
Will start at the beginning,and would appreciate honest opinions. In the 20 years i have now been tiling i have always held myself to price i.e if i price something and something i have missed during pricing rears its ugly head then i will not charge the customer for my mistakes and usually if...- mz30
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- customer usa
- Replies: 18
- Forum: UK Tiling Forum
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if customer has already prepped
just wondering guys, if customer has tried to be helpful and prepped substrate with pva, what can we do to strip it?- doug boardley
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- customer usa
- Replies: 19
- Forum: UK Tiling Forum
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funny things that your customer says
I know here i go again on about the people who give me work.Anyway,any of you have any quirps from customers this week that cracked you up?I might make this a weekly occurence as it happens all the time with me...lol i will start the ball rolling....here goes.....i had just finished...- brian c
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- customer funny that things usa your
- Replies: 25
- Forum: UK Tiling Forum
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Feel sorry for customer
My plumber mate fitted a new shower in a freshly tiled shower cubicle and then started on the new shower door in an en-suite. He unscrewed the old runners either side that held the old shower screen but it was siliconed to the tiles and was solid so 12 tiles in total needed to be removed (along...- macten
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- customer usa
- Replies: 16
- Forum: UK Tiling Forum
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ahh the customer again
Went out the other day to continue tiling for a floor i had alreeady completed as paart of a large development in a kitchen but the want it to flow in to another room. I had suggested my friend would do the slc requred but they insisted his rate was far to expensive and there handyman jack of...- charlie1
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- customer usa
- Replies: 21
- Forum: UK Tiling Forum
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Hot customer
Had a job today 4 sqm behind a Aga, told the women i would be there today and asked her to turn aga off 48hrs ago...Well got there today this thing was throbbing, she must have a direct pipe line to the north sea...I said to her i didn't realise i had to make and fire the tiles before fixing...- enduro
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- customer usa
- Replies: 3
- Forum: UK Tiling Forum
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customer street
hi all.... I'm new to the tiling game, and just want to say that this site is awesome! Anyway...I got a call today from somebody from 'Customer Street'. Would I be right in saying, to be blunt, that his patter is a load of ********? I wasn't really listening as I was busy at the time but he...- tynetile
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- customer usa
- Replies: 7
- Forum: UK Tiling Forum
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Makita UK Customer Service
I often criticise when I get crap service but I also think praise is due for great service so: I would like to thank Makita UK for the service I received from them. After a small debate they agreed that the charger on my drill should be replaced free of charge. They even offered to collect...- TilingLogistics
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- customer makita usa
- Replies: 1
- Forum: UK Tiling Forum
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customer strange looks
went to quote a job (just before i go on holiday on tuesday) in manchester they were porcelain floor tiles roughly 60x30 matt finish porcelain tiles anyway i got there went through all the normal stuff and i did the test to see if they needed sealing so i ask if he had any tomato sauce he said...- LM Ceramics
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- customer usa
- Replies: 12
- Forum: UK Tiling Forum
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Next customer please
Was at my lock up sorting a few bits and bobs out for a job I was starting today, Pulled something in my back then starting moving like a zombie. Thinking of the customer knowing I,m not going to able to start without seeing my back cruncher first. Went to the ladies house crawled thru the front...- White Room
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- customer next please usa
- Replies: 2
- Forum: UK Tiling Forum
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Customer has PLY thickness issues!
Turning into a problem this, I have a customer who wants there kitchen (open plan) to be tiled. This a new extension and the dinning room has been laid with oak floor so the tiles need to meet up to it! The kitchen has a chipboard floor screwed into floor joists, so this leaves about a 20mm drop...- bobbin
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- customer ply thickness usa
- Replies: 23
- Forum: UK Tiling Forum
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Strange customer
Went to price a domestic job to day for a lady. Goes into the kitchen which is what needs tiling and open my tape to start measuring unfortunately my thumb was on the side of the tape and so the tape sliced me open good style. So there i am blood spurting when the lady pulls a first aid box...- mz30
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- customer usa
- Replies: 6
- Forum: UK Tiling Forum
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Ever wanted to throttle a customer?
I Picked a job up the other day a couple of ensuite walls and floors,(which in todays climate im extreamly gratefull for) however the job is a 90 mile round trip now we (me and my hoppo) took the drive out to measure the job and meet the potential client great nice job we measured it quoted and...- smurf21
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- customer usa wanted
- Replies: 4
- Forum: UK Tiling Forum
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Working out your customer
I've read A LOT of threads about tiler's reducing their prices and I thought I'd mention the importance of 'knowing' your customer. There seems to be just two types of categories in the domestic market related to where business came from. There are those customers that haven't been recommended...- Dan
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- customer job jobs out tiling jobs tiling work usa work your
- Replies: 18
- Forum: UK Tiling Forum
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Drunk customer
Few days ago got a call from a woman asking me to pop around for a quote on a floor. Arrived and she was "smashed", "do you want a brandy and coke love?" she asked. Anyway priced her up and she said she would bell me back. Yesterday got a call for a quote, it was the same woman! went back around...- penno
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- customer usa
- Replies: 27
- Forum: UK Tiling Forum
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