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Which is the Number 1 Best Tile Adhesive?
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  1. H

    Jotm winner meets interesting customer

    Hello people.the last few days i spent on a nice marble floor.47m2 of 3 sizes through a kitchen floor to a utility room.lovely man who is an architect and specifier.he had some clown tile a couple of ensuites and ground toilet! Wow. Atrocious bits of work.anyway this customer was well impressed...
  2. U

    being sued by customer

    Hi Im a tiler / bathroom fitter and have been for the past 5 yrs. I did a job for a woman, fully fitted bathroom suite and wall and floor tiling. As she was happy with the work, she asked me to also tile her kitchen floor. before i started any tiling on the bathroom or kitchen floor, which...
  3. D

    Customer experiances.

    I just thought about good and bad customers... Can you say what your best customer experiance was like and your worst customer experiance.? Could be a nice friendly customer who was ajoy to work for and nice tipper. Or the customer from hell!!!!.. Please do tell...:thumbsup:
  4. D

    another grrr customer

    went and priced a job for a guy last week that got my number from his cousin who i tiled his hallway last year,quite an akward job at that,he was planning to use rather large tiles on a splashback to match the floor he wanted done and it would have to be split with a listello because of the...
  5. M

    customer complaint

    I have had a customer complain about my work - the only customer to complain that I have ever had and I think they just want to get money off. I t hink they are being very picky; a couple of floor tiles are slightly out of line but its barely noticeable and another tile is slightly raised but...
  6. M

    customer taking control

    doing a job labour only, they choose all the products its a bathroom with a shower area, its over new plaster the adhesive is bal blue star can this be used with out primer sales man told them they can also is it suitable for toatal wet areas i.e a shower
  7. T

    Is the customer always right? movement joints!

    Now, I expect most of you here have a set of terms and conditions which your "domestic" customers must accept when you work for them. I am big on movement joints especially internal corners and especially vertical internal corners in shower areas. (you might guess where this is going). My...
  8. D

    customer wants to ply over piped ufh

    I'll just run this by you guys. Went to look at a job last week and customer has had piped ufh installed and screeded over, but only just over, you can see the top of the ufh through the screed. Embedded within the concrete screed are whate appears to be 2"x2" wooden "joists" to fix...
  9. kilty55

    customer looking for a tiler in aberdeen for 4 small rooms

    hi all,,a customer contacted me to give her a quote in aberdeen ,work to be done asap on 4 small rooms.im based in edinburgh so wont be travelling that far to go quote it:prrr: but if anyones based near aberdeen gimmy a pm ill give you her number.:thumbsup:
  10. R

    Do you seal the grout for customer?

    Just want to run a poll on how many people seal the grout for the customer after every tile instalation job completed??
  11. W

    Customer Services

    Dialogue of a former WordPerfect Customer Support Employee: "Ridge Hall computer assistance, may I help you?" "Yes, well, I'm having trouble with WordPerfect." "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away." "Went away?" "They disappeared."...
  12. M

    Great Customer Service

    We bought our Electra under tile heating back in January, from Uheat. First time we've ever bought any, so really didn't have any idea what we were doing. Aaron from Uheat, was good enough to meet up with us last week, and spend an hour going through the installation process. We'd just like...
  13. S

    customer wants me to tile over tiles advice needed!

    I need your advice on tiling over tiles,ive been tiling for a year now and have never done it. The customer doesnt want her old tiles taking off as she thinks she will have to get it replastered. Whats the best way to prep the walls and then best adi to use. The tiles are a gloss finish and in a...
  14. W

    Perfect Customer

    Doing a bathroom for a lady who's retired just, she brought all the tiles up for me and took the wrapping off and laid them outside the door then asked what time I wanted lunch and what would I like in my rolls. Toasted tea cakes first thing in the morning and stacks of hot drinks through the...
  15. R

    inpatient customer

    just been to look at a job, the customer has a black slate kitchen floor, and he now wants to carry the slate in to a porch area 9.5 2m, the floor needs to be raised 30mm, he has someone putting a screed down of 30mm and wants us to lay the slate two days after, i told him there is no way...
  16. D

    customer cancels last minute!!!

    my run of bad luck continues,on my way home this evening tomorrows customer phones and ask me to cancel the job(was being begged by her to be put in on monday only 2 days ago)anyway! it was a supply and fit job,so ok i'll get my £ back for the tiles and can use addy and grout elsewhere,but the...
  17. S

    happy customer

    enough said
  18. C

    Builder demolishing work that the customer hasn't paid for

    http://uk.youtube.com/watch?v=J-LqLU7CxeA
    • cornish_crofter
    • Thread
    • builder customer job jobs that tiling jobs tiling work usa work
    • Replies: 9
    • Forum: British & UK Tiling Forum
  19. C

    Customer dies before work is completed or invoice paid

    Has this ever happened to any of you or someone you know? If so, what were the circumstances? A couple from me. A few years ago a relative of mine passed away. A handyman had done some work but not yet raised an invoice. He listed the work he had done for the executor, and the executor...
    • cornish_crofter
    • Thread
    • customer job jobs tiling jobs tiling work usa work
    • Replies: 10
    • Forum: British & UK Tiling Forum
  20. M

    Cheeky customer

    Will start at the beginning,and would appreciate honest opinions. In the 20 years i have now been tiling i have always held myself to price i.e if i price something and something i have missed during pricing rears its ugly head then i will not charge the customer for my mistakes and usually if...
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