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Stone Floor North London - one happy customer
Not sure where to put this post as the original request for a tiler is now closed. Anyway I got about half a dozen responses to my request and, once the screed had dried out, the job was done last week by Diamond Tiling Company of Nantwich (Crewe). Prior to engaging Diamond Tiling, Dominic had...- Richard Simon
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- customer floor happy london london tiler stone tiler in london usa
- Replies: 25
- Forum: UK Tiling Forum
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Customer invoices t & c
On your invoices you give to your customers do you put any Terms and Conditions like: materials remain the property of “the company” until paid in full, payment within seven days, payment on completion etc………. I just find some customers you need to chase them up to get the money out of...- Deeky Boy
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- customer usa
- Replies: 11
- Forum: UK Tiling Forum
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customer refusing to pay
Hi, i have been a self employed tiler for approx 5 yrs. I provided a quote for someones bathroom a couple of weeks ago for 10m2 of wall tiling (main bath wall and window wall). They rang me back a few days later to accept the quote and book the job in. The day after this they rang me back to ask...- PAUL ROY
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- customer usa
- Replies: 11
- Forum: UK Tiling Forum
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Customer refusing to pay
Hi, i have been a self employed tiler for approx 5 yrs. I provided a quote for someones bathroom a couple of weeks ago for 10m2 of wall tiling (main bath wall and window wall). They rang me back a few days later to accept the quote and book the job in. The day after this they rang me back to ask...- Unregistered
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- customer usa
- Replies: 2
- Forum: UK Tiling Forum
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How's this for customer service....
After persuading a customer against ordering her tiles from another supplier because of delivery doubts I put an order in with Topps about 3 or 4 weeks ago for 80m2 Zamora 60x30 and 22m2 Zamora 30x30. Made it quite clear, although unnecessary in my mind, that I needed the 60x30 tiles all in one...- merlecollins
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- customer this usa
- Replies: 9
- Forum: UK Tiling Forum
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have you ever had a customer like
two women i when to do a pool lining for they were related to elk brooks the singer any way i was the enemy the first day i got there ,and i was thinking oh no!!! any way they took to me so much they were cooking me roster dinners everyday i was like there long lost son :thumbsup:- Diamond Pool Finishers
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- customer have usa
- Replies: 1
- Forum: UK Tiling Forum
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Jotm winner meets interesting customer
Hello people.the last few days i spent on a nice marble floor.47m2 of 3 sizes through a kitchen floor to a utility room.lovely man who is an architect and specifier.he had some clown tile a couple of ensuites and ground toilet! Wow. Atrocious bits of work.anyway this customer was well impressed...- hillhead
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- customer jotm usa winner
- Replies: 11
- Forum: Job of the Month Competition (JOTM)
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being sued by customer
Hi Im a tiler / bathroom fitter and have been for the past 5 yrs. I did a job for a woman, fully fitted bathroom suite and wall and floor tiling. As she was happy with the work, she asked me to also tile her kitchen floor. before i started any tiling on the bathroom or kitchen floor, which...- Unregistered
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- being customer usa
- Replies: 73
- Forum: UK Tiling Forum
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Customer experiances.
I just thought about good and bad customers... Can you say what your best customer experiance was like and your worst customer experiance.? Could be a nice friendly customer who was ajoy to work for and nice tipper. Or the customer from hell!!!!.. Please do tell...:thumbsup:- DHTiling
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- customer usa
- Replies: 14
- Forum: UK Tiling Forum
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another grrr customer
went and priced a job for a guy last week that got my number from his cousin who i tiled his hallway last year,quite an akward job at that,he was planning to use rather large tiles on a splashback to match the floor he wanted done and it would have to be split with a listello because of the...- david campbell
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- customer usa
- Replies: 27
- Forum: UK Tiling Forum
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customer complaint
I have had a customer complain about my work - the only customer to complain that I have ever had and I think they just want to get money off. I t hink they are being very picky; a couple of floor tiles are slightly out of line but its barely noticeable and another tile is slightly raised but...- Mrs Tiler
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- customer usa
- Replies: 57
- Forum: UK Tiling Forum
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customer taking control
doing a job labour only, they choose all the products its a bathroom with a shower area, its over new plaster the adhesive is bal blue star can this be used with out primer sales man told them they can also is it suitable for toatal wet areas i.e a shower- mattymatt
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- customer usa
- Replies: 8
- Forum: UK Tiling Forum
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Is the customer always right? movement joints!
Now, I expect most of you here have a set of terms and conditions which your "domestic" customers must accept when you work for them. I am big on movement joints especially internal corners and especially vertical internal corners in shower areas. (you might guess where this is going). My...- turnip
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- customer joints movement usa
- Replies: 11
- Forum: UK Tiling Forum
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customer wants to ply over piped ufh
I'll just run this by you guys. Went to look at a job last week and customer has had piped ufh installed and screeded over, but only just over, you can see the top of the ufh through the screed. Embedded within the concrete screed are whate appears to be 2"x2" wooden "joists" to fix...- doug boardley
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- customer ply ufh usa
- Replies: 12
- Forum: UK Tiling Forum
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customer looking for a tiler in aberdeen for 4 small rooms
hi all,,a customer contacted me to give her a quote in aberdeen ,work to be done asap on 4 small rooms.im based in edinburgh so wont be travelling that far to go quote it:prrr: but if anyones based near aberdeen gimmy a pm ill give you her number.:thumbsup:- kilty55
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- customer find a tiler looking rooms small tiler tilers directory usa
- Replies: 8
- Forum: UK Tiling Forum
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Do you seal the grout for customer?
Just want to run a poll on how many people seal the grout for the customer after every tile instalation job completed??- rob
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- customer grout seal tile grout usa
- Replies: 6
- Forum: UK Tiling Forum
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Customer Services
Dialogue of a former WordPerfect Customer Support Employee: "Ridge Hall computer assistance, may I help you?" "Yes, well, I'm having trouble with WordPerfect." "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away." "Went away?" "They disappeared."...- wetdec
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- customer usa
- Replies: 4
- Forum: UK Tiling Forum
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Great Customer Service
We bought our Electra under tile heating back in January, from Uheat. First time we've ever bought any, so really didn't have any idea what we were doing. Aaron from Uheat, was good enough to meet up with us last week, and spend an hour going through the installation process. We'd just like...- MichTaylor
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- customer great usa
- Replies: 0
- Forum: UK Tiling Forum
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customer wants me to tile over tiles advice needed!
I need your advice on tiling over tiles,ive been tiling for a year now and have never done it. The customer doesnt want her old tiles taking off as she thinks she will have to get it replastered. Whats the best way to prep the walls and then best adi to use. The tiles are a gloss finish and in a...- steve mason
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- advice customer needed tile tiles usa
- Replies: 16
- Forum: UK Tiling Forum
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Perfect Customer
Doing a bathroom for a lady who's retired just, she brought all the tiles up for me and took the wrapping off and laid them outside the door then asked what time I wanted lunch and what would I like in my rolls. Toasted tea cakes first thing in the morning and stacks of hot drinks through the...- White Room
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- customer usa
- Replies: 11
- Forum: UK Tiling Forum
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