customers

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    Difficult customers

    Opinions on this please. Did a quote for a kitchen splash back a few weeks ago 5m2, job included removal of old tiles and making good walls for re tile. Anyway quoted £250 including materials they agreed to price after trying to haggle me down. (thought it was a fair price). Took tiles off and...
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    Complaining Customers

    Worth a read about customers complaining How to Deal with Complaining Customers | helping business in flintshire |Business advice on Finance,Taxes,Employment, Health,safety,premises, e-commerce,Sales and marketing,International trade
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    customers changing work

    went to my customers house today to start kitchen and she changed her mind from what i already priced for.the original plan was an average size tile with a single tile border,the new plan was tiles similar to the original but with 2 seperate glass mosaics,2strips fom the mixed colour and 1 from...
    • david campbell
    • Thread
    • customers job jobs tiling jobs tiling work usa work
    • Replies: 22
    • Forum: British & UK Tiling Forum
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    Cowboy customers, Love it!

    Well done to all on that programme, its about time this sort of show was on the TV. If you want something doing at your house make sure you can pay for it! :mad2::mad2::mad2:
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    some customers!!!

    I was asked to quote to tile two walls in a bathroom locally. I put my price in and waited as I knew or thought I was the only one putting a quote in. The woman said she was in a hurry to get it tiled and the plumber was coming this wednesday to replace the bath, bowl and basin and wanted it...
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    Customers

    Just had a customer on the phone to me,i have his porcelain floor(32m2) pencilled in for nextfriday and saturday.He says his wife(funny woman) has her cousin coming now to look at it with a view to tiling it!!:yikes:. He says he wants me to do it because he has seen my work but i feel she wears...
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    Thats it i've had it with my customers!!!!

    When i started tiling a few years ago i decided i was going to aim my business to the higher end customers. Well i have had it with them unless they change their ways im not going to work for them......I DONT WANT VANILLA TEA, MINT TEA, EARL GREY, CALMING TEA.....I just want a bloody cup of...
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    better customers

    went to price another job this evening,another customer referral! gave the women the price(no haggling wow) thats great david she said,only problem was when she wants it done,tomorrow:yikes:, anyway after swinging a few things about i will start it tomorrow and i won't be working for what the...
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    posh customers and thier ideas on life etc.

    been to start a job today, agreed a "cash" price on day rate, materials supplied by the customer, told by main contractor that she is out of the country for a few days and can i front the materials... no problem, off i go! paid out for materials £700 worth in advance, produced an invoice to...
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    uninformed customers

    I went to look at a job yesterday, it was on the limit of how far I'm willing to travel (scotch corner side of kirkby stephen side Dave and Faith!), anyway, all I could do was give the customer ( an elderly gentleman, project managing a really big barn conversion) a bad feeling about what he...
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    How much information do you give customers?

    I went to look at a job yesterday, and as i was measuring up, the customer was asking, do i need to prime the walls and what with, whats the best adhesive and grout, where would you start tiling, how do you set out etc. I know we all want to sound professional, and but this guy was obviously...
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    customers poor taste in tiles etc...

    who's done some tiling for a customer and they've bought the most ugly dated tiles? i did a bathroom recently and they got me to fit purple tiles, a real throw back to the '70's, but never took any pictures of that job. And last week i did a kitchen with nice oak wooden units/doors and some nice...
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    There are good customers out there

    Hi all,i did this job as a fill in,It took 2 days and i only charged £120.The customer was well pleased as was i(better then plain white).I got a £20 tip and the satisfaction that not all customers are using the credit crunch as an excuse to rip us off.I was getting a bit disillusioned with the...
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    Any customers animal stories ?

    The owners of the house where I am working have a very large guard dog, it is locked up when customers are not there. They have told me that it would not go for me, but would not allow me to leave, I try and give it a wide berth ! They told me that when they had the builders in, the builders...
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    Good Customers

    Pity there isn't a site called "I recommend my customer" Find it really refreshing when you do a job for someone who is genuinely pleased with what you do, shows their appreciation, keeps offering you a cuppa or a sandwich, are pleasant etc. From my experience there seems to be many who treat...
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    customers!!!!!

    Did a quote today, chinese clients in Tolworth, London. Just bought a new build 500k pad. The builders only 3/4 the bathroom & on-suite, no tiles in kitchen at all. 20 m2 to correct, so went in at 120 a day plus materials. The lady was fine, until her son, 15 yrs old, stuck his oar in and...
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    non-paying customers and tax write-down?

    Does anyone know the rules regarding non-paying customers and tax? I am finishing off my tax return (last minute as ever - I enjoy pressure but not fines) and I am unsure as to how this works. I had 1 customer last year who refused to pay part (£ 170) of a bill - I let it go. Another was just...
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    customers

    had to put a job back from last thursday to day due to a couple of jobs running over. sent the customer a message last tues letting him know as e was at work and only left me a mobile number. i ended the message with a sorry and i hope this is ok. turned up this morning as planned and all...
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    Customers tiles

    Hi Guys and Gals, went to give a qoute for a customers bathroom walls/floor,they`ve told me there going to get some tiles called, Piere de Buxy,walls 30x60 floor 45x45, anyone used these before if so what they like are they any good?
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    The importance of Reference Customers ?

    Just some thoughts especially for anyone starting out. What does it mean to your business to have customers you can activley reference when trying to get a job ? In my line of work in IT it's fundamental to have customers you can reference when trying to win new business, we all buy or hire...
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