customers

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  1. C

    Customers and payment - some online theropy please

    Why is it that customers expect you to try to work to their schedule, yet they won't pay to your schedule? Current situation: Customer couldn't write me a cheque straight away as the money needed to be transferred to another account taking 4 days, quite reasonable. Offered to send cheque in 5...
  2. C

    Customers - Please think about helping us keep good relations with suppliers

    To all customers. Some of us are more than happy to help you out by negotiating deals for you at suppliers and passing the discount onto you. Please be aware though that sometimes these negotiations are sensitive, as managers do sometimes push the boundaries to get a large order. Let us...
  3. B

    customers again

    :whatchutalkingaboutGot in from work tonight and the mrs said that i had a call from a mr Holmes and that she took his number but he asked her if i could call him after 9pm as he is watching coronation street,well i nearly collapsed with laughter:lol::lol::lol::lol::lol::lol:
  4. D

    Profit from sending your customers to CTD.

    CTD have introduced a discount voucher scheme for trade account holders.... They have got voucher books in store for the trade to use.... what you do is fill in this voucher with your name etc and then the customers name address etc and then give this to the customer to take to CTD when they...
  5. M

    Ex Edinburgh Tile Distributor Customers.....

    Just to let any guys in edinburgh or the surrounding areas that they can open a trade account with us here at CTD straight away!! We have 2 branches in edinburgh, one on the west at polwarth, and one in the east at portobello. Contact details: Mick Bull CTD Temple Park 96 Temple Park...
  6. C

    customers

    customer 1 Turned up to tile her kitchen. I walked in expecting a clear kitchen ready to tile what do i find- dirty dishes, microwave , blender loads of other stuff on the worktop that should not have been there. I had stipulated the conditions that i reqire the previous night...
  7. D

    customers

    Had a call today from a chap i quoted for before. Last year he called up looking for a price over the phone for tiling his new conservatory. I wouldnt give him one, as he was putting down rectified 600x600's, with out seeing it. So I went and had a good look and to be fair the finish screed was...
  8. J

    When customers don't pay

    As many of you know I recently won a court case against a cutomer who refused to pay for a perfectly fantastic bathroom I completed. I thought I would write a quick guide to the whole claims process. 1-Customer refuses to pay 2-Send a letter recorded delivery stating why you should be paid...
  9. M

    Customers houses

    Working in house today and must have gone through 3 bottles of water as the heating was full on . I,m know kerry packered and dreading going back tommorow for another sauna anyone else suffered like this :lol: .
  10. L

    customers standing on your tiles

    :furious3: I tiled a kitchen floor today for a kitchen firm i tiled nearly 3 quaters then went for my dinner then when i came back in the house the customer said i ve stood on one of your tiles i thought 1 is not too bad went into the kitchen she stood on about ten tiles i wasnt to pleased and...
  11. B

    customers

    Does anyone have any stories they want to share of late regarding customers that have said or done funny things lately?
  12. G

    Customers and washboys

    I tiled a conservatory recently and the client looked in during the day making the appropriate appreciative noises. When i had finished laying the tiles he enquired how i grouted, then when i showed him he asked how i was going to get them clean again. Out came the wash boy and the floor which...
  13. Dan

    Get your customers on here!

    Get your customers on here to leave you feedback in the new sub-forum. If you're worried about your posts being seen by them, then please go to your profile (by clicking on your name somewhere) and click on the statistics tab. Then on that tab page you'll find a link to "find all posts by...
  14. B

    potential customers

    I had a call from a lady today about tiling her bathroom.Iknew she had other quotes as she said are you the tiler from Kirkintilloch ,yes i said so straight away i thought here goes she has had loads of quotes and she is after another...i thought twice about going to quote for the job ...but you...
  15. E

    Bloody customers!!!

    I tiled part of a bathroom last week, and the women was on holiday. I met her and her architect before she went and she explained what needed doing. So today i phoned her and i said i was passing so could i drop a invoice in..there was silence on the phone and i said is it no convenient! she...
  16. B

    Don't you just love customers!

    Ok I have a tiling job to do next week and the guy phoned me up about an hour ago and told me his wife has changed one of the walls from 300x300 ceramic to 300x300 marble :mad2: My quote was accepted and everything was fine, but this changes things, the wall is 2.65m x 2.25m and has two holes...
  17. K

    Customers perspective

    Have come home to find the tiler has applied paving sealant to my new jerusalem brushed travertine tiles before laying so presumably intending to reseal again later. They have gone alot darker and shinier iand I,m already disappointed, is this right? I thought he would apply specialised sealant...
  18. T

    missing calls-missing customers!

    just a little tip... set your landline phone to divert calls to your mobile so that you dont miss those jobs!! i think its £3 per month with bt for the service and you pay for the calls that divert to your mobile. doesnt work out that much a month, but your gteed to answer the majority...
  19. C

    Bossy Customers

    Have you ever had a bossy customer i have been doing a job this week he is a right pain keeps asking if ive measured the latex content in the mix etc etc keeps insisting on using a certain Itialian brand of products it rymes with wapieeeeeeeeee dont know what his problem is what...
  20. E

    Cheeky customers

    Im doing a job for a builder mate of mine, and the customer asked if i could do two more bathrooms and kitchen direct to them and not go through the builder...anyway i explained that as the builder got me there any other work has to go through him, They said dont tell him and i said NO!!! Cheeky...
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