Acceptable lippage in large format floor tiles

[Shinyshiny054]

Make it a washable felt tip!

Not a sharpie then?! don’t worry, there’s plenty of Crayola to choose from

 

[Shinyshiny054]

@Adey1980 photo of two tiles picked at random

 

[Shinyshiny054]

Also photos of the extent of the problem. Not a single tile level with the next

 

[Shinyshiny054]

Also these new concerns

 

[Flintstone]

It’s terrible isn’t it

 

[Time's Ran Out]

3 pieces!
Don’t think he was a ‘tiler’.

 

[Shinyshiny054]

View attachment 96276
3 pieces!
Don’t think he was a ‘tiler’.

Sorry, one of those lines is a nail...

 

[Shinyshiny054]

Sorry, one of those lines is a nail...

No wait, behind the nail is a join, you’re right

 

[Blunt Tool]

If that is what your tiler calls acceptable and within his personal parameters of quality then I do not think he will attempt to resolve your issues and best outcome would be to get all monies paid to him refunded, IMO best to rip up and start again with replacement tiles, not good but will never be or look right so take the hit now and move on, feel for you.

 

[Shinyshiny054]

@callatiler it’s laid over wet overboard UFH so I’d be worried that would be damaged. Can’t afford to buy new tiles and pay another tradesman so will need to live with it. Will be looking for a reimbursement though, you reckon the full what is due back?

 

[Blunt Tool]

@callatiler it’s laid over wet overboard UFH so I’d be worried that would be damaged. Can’t afford to buy new tiles and pay another tradesman so will need to live with it. Will be looking for a reimbursement though, you reckon the full what is due back?

Yes full refund and tell him he is lucky you are not pursuing cost of tiles he has used.

 

[GoneGuy]

Same as @callatiler said.

 

[Bathfix Bob]

Keep us updated, don't forget he made the decision to make such a rough job not you.

 

[Shinyshiny054]

The other tiler came out and was appalled at what he saw. He’s suggested raking out the grout and putting in a darker colour to try and hide the shadowing from the lippage. He’s also suggested smashing out some of the extremely poor tiles in the areas that will see the most traffic, since these will bother us the most, which is sensible advice. Finally he’s given advice on how to take this further in terms of a claim.

 

[Shinyshiny054]

Original tiler has finally responded to say he will come out tomorrow. Unfortunately we’re both working, so have asked for wed but no response.

What’s my angle if he does ever show up? I’ve asked that he come and rectify the grout since that seems like the easiest part and he had essentially already agreed to - thought with that angle he’d at least show up. Trouble is the whole thing is a mess and I’m smarting from it, but ultimately want to claim money back. Just don’t want to put myself in a worse or same position.