B Q 600mm Porcelain censorship

[brian c]

Have you tried toolstation, they seem to be taking Screwfix on?


Davey,i am led to beleive that the guy who owned screwfix,sold it and his two sons set up tool station!Clever imo.:smilewinkgrin:

 

[White Room]

are kingfisher based in Barrow in Furness, Mark?

Not sure about Kingfisher but Soveriegn are

 

[brucey123]

Hi All
I finally won my case against B&Q in the small claims court! I have now found out what takes the wax off, floor cleaning cream! Just put it on neat and rub until shiny then polish off. Do not seal it first. By the way they look amazing when cleaned.
I need help with the same floor as i could not grout it while in dispute. a few of the the tiles have blown and have a hollow noise when tapped is there an easy way to secure them without lifting or will they tighten up with the grout(7mm)?
Any help appreciated.
Bruce

 

[mikethetile]

I would lift , break out the bed and relay

the grout wont fix a debonded tile

 

[The Legend; Phil Hobson RIP]

Good result Brucey, as Mike

 

[mikethetile]

I dont understand why you took B&Q to the small claims court,,,,,,,,am I being thick

the tiles were waxed but didnt say so on the box. the staff deny the wax and are not advising people to remove it nor are they selling remover

wheres the claim in a small claims court ???

 

[brucey123]

The staff were asked directly about the wax which they denied. I sealed the tiles as per their instructions and effectively sealed the wax into the top layer. This is why other posters complain about staining of these as they remain greasy. I have had to spend hours rectifying this and could not finish of our kitchen. Hopefully if others read this they will save hours and get a better result. They do look really good when cleaned.
Regards
Bruce :mad2:

 

[mikethetile]

right , I understand now

 

[Scott]

Customer service everywhere has been appalling through the last few'good' years. Lets hope with the recession people and companies will now start to pay more attention to the customer again.

Good luck with your tiles Bruce, i hope you get something out of them. HAve you suggested that they reiburse ou in some way for the effort in cleaning them? A few years ago i had some faulty products and suggested that they reimburse me and i got some vouchers for my efforts, albeit B&Q vouchers to buy more stuff they were knowledgeable about!

 

[Deleted member 1779]

Congratulations on your victory Bruce.