M
Mike
as with any complaint you'll have to get in touch with barratt first then if no joy get in touch with nhbc, i bought a new house some years ago, never again. you wouldnt believe the faults it had, one was when i got the gas fire fitted, when the plumber turned the gas on water came out! i also had to have half the house re-pebbledashed. how long you lived there grr? some of the warranties run out after 2 yrs but the mains sound like that would come under the 10 year nhbc cover