Help... what is acceptable tiling?!

[Fekin]

That is quite bad to say the least after looking at those pictures, and I doubt very much that just replacing a few tiles will even come close to making the whole room look uniform.

Personally I would demand the tiler takes the whole lot down and replace what cannot be reused at his own expense, then leave, or if not then tell him you will be contacting Trading Standards, and they will be able to inform you on your best course of action.
The tiler should also have Public liability insurance that you may be able to claim against for the cost involved in getting the job redone to a propper standard maybe.

Good luck

 

[Dirrty]

Hi Scott

I feel so sorry for you. I don't believe your tiler has 30 years of experience, if all his work is like that he would be out of business by now. I havent been established for that long, and many tilers on this forum haven't, but I guarantee that the majority could tile better than that! You have to cut your losses here, because even if he says he is going to put it right, that is his standard of work, he is not suddenly going to tile it to a better standard is he? It's no consolation I know, but you are 100% in the right, his work is bad.

Good luck

 

[CJ]

30 Years experience my foot:whatchutalkingabout

That has got to be the worst tiling I have ever seen.

I would not trust this guy in my house again, if it was me:furious3:

As mentioned, it would be difficult to get another tiler in to try and sort the mess out, as most would want to rip it out and start again. Which would mean replacing plasterboard, and skimming maybe?

If you want your bathroom you wished for.........the only option as I see it is.......rip out and start again.

The floor, at least neede to be flat, slight discrepancies in levels can be overcome, but thats wot self level compounds are for :mad2:



DON'T PAY A PENNY TO THIS GUY

Print off some of the replies on here and show him what has been said.

 

[aejrd]

it is rubbish ..but believe it or not av seen much, much worse over the years!! walls with lips like mick jagger!!

 

[glyphis]

CJ - and all those above who have so kindly and promptly posted -

THANK YOU.

We had another tiler here this morning to get a quote (which was only marginally more than this half-wit quoted). We will be taking up the floor ourselves on Friday, and doing our best to take off as many of the other tiles as possible. Certainly those on the plywood boxing (our ace joiner will be able to help us fix any problems with that on Saturday), and we're gonna have to try and remove the tiles from the window reveals as well as where the illuminated mirror will go over the sink. Since this chap told us that we can't drill through the tiles, he had us mark out on the wall where the fixings would go, and he left corresponding gaps in the tiling. We now worry about the waterproofing and integrity of that area and want to tile properly across it. We'll have to chance it with the plasterboard and the EasyFill (it's right where the old soil stack went).

There are cut edges on both sides of the top row of tiles on the bath panel, and for the sake of safety, we'll have all those redone too.

Basically, anything we can get off, we will.

The new tiler comes highly recommended, both from his customers, and the local shop, and that is a GREAT comfort. He'll get the replacement tiles on his trade account and pass the discount on to us, which is very kind indeed.

We would dearly love to involve Trading Standards and have photographed and documented everything... but would they want to come and inspect it do you think? We've been without a bathroom since last September, and it's wearing really thin!! We just want to crack on and get the blasted thing put right.

You can be sure I'll update you all with what happens! (We're half not expecting him to turn up tomorrow at 8:30am as he barely made it for 9:30 when he was working, and on 2 out of the 5 days he was here, he rolled in at 3pm just for an hour or so.)

SHAMBOLIC!!

THANK YOU ALL, AGAIN.
Scott

 

[tileform]

I really cannot believe that there are so called tradesmen out there that have the nerve to do a job like this and get paid for it!

Glyphis, i really feel for you here

I did garage doors for over 2 years and yet being new to the trade, i didnt have one complaint about quality. I respected every job and left the customer happy every time.

If anyone for whatever reason complains about my tiling i would gladly go back and put right because at the end of the day:

A GOOD REPUTATION is what makes you!

Good luck with your new tiler doing a quality job that will serve you well for many years to come.

 

[swts]

All i can say is SHOCKING... If I lived anywhere near i'd fix this for you. And as was previously mentioned worse has been observed and yes from tilers with more than 30 years experience. Good luck, and it does look as if it will be a great bathroom when completed to a satisfactory level.

 

[mc497]

RE: pics of bad tiling job.
Just crap really....!
Shorely this guy's got public liability insurance...?
I would go through his insurance myself (if he's got any).
I'm sorry to hear of your bad experience, and hope you have some better luck if you like in the future.

 

[brundlefly]

quick tip on taking tiles off

smash them into a thousand pieces while they are still stuck
this will lesson the force needed to get the pieces off, they may even fall off

this will help preserve the background

 

[Dan]

We would dearly love to involve Trading Standards and have photographed and documented everything... but would they want to come and inspect it do you think? We've been without a bathroom since last September, and it's wearing really thin!! We just want to crack on and get the blasted thing put right.

In my experience trading standards aren't as quick as you'd think. Though each local office may be different.

I'd document as much as possible. And more so in the area's that lead you to believe this tiler was good and trustworthy. So if he said this and that and gave some portfolio example or talked about a process or system to do with the work that is now obviosuly incorrect - then document all that sort of stuff too.

Once the job is complete and you're satisfied with the new tilers work I'd name and shame the bugger in the Rogue Traders Picture Gallery as Dave said. And that'll do more to protect future customers from this so called tile fixer than anything the trading standards can do. Which is usually just write letters and help point you in the right direction for claiming etc.

They say there's always two sides to a story but those photo's say it all. So let the photo's do the work if you do meet up with Trading Standards. Let them first assume what's wrong before you point it out. It stops you sounding like a moaning customers and gets them looking at the job in question.

Then move onto your views. And perahaps print off some replies too as suggested above.

Once again. Good luck. You're certainly going about it the right way this time.
----
I tell you what. When you buy a car you check christ knows what you can before you comit to anything. Yet when it comes to a bathroom job its three quotes and go for the middle one - or some other random technique.

Yet much thought should be given to finding out what standard of work such a trader can provide before even getting a price from them.

Then the price isn't in question. It's what you get for it.