Ok so here's the deal guys...
Early the next morning on my way to site, as I figured and as you all figured, the client phones me and asks me why the top right of the room is not level.
A bit of detail originally I left out here on the forum was that when I reached up over the door the client asked me to please start on the other side of the room as they need to have the area around the toilet tiled and grouted so that her builder can install the toilet. I too then have to please
tile around the area where the vanity is to go because that part needs to be grouted and done as well so that the cupboard people can come in and install the vanity where the basin will sit. So I stopped tiling around the door up to where I had and then continued where I was asked to
tile.
So once I had tiled this, I had a certain level going around the room upto thus far. If I had to stop after doing just those bits and go back to the wall then I'd have had the mismatch somewhere else. At that point I had no idea that a mismatch was going to happen so I didn't think anything of it.
Anyway, I explained to the client that it's one or both of the following two things that happened. I said that when one tiles up and over something like a door, one should
tile up both sides and finish at the top of what you're tiling over because if there is any mismatch then you only have to hassle about with a few tiles to fix your problem. I also said that the second thing is that I was asked to stop tiling around the door and continue around the other side of the room to make ready for the vanity and the toilet. She seemed happy with my explanation and she said that to be honest it's not really that noticeable and also that once the shower glass is in and once the coving is installed it will be easy to forget about so she's happy for me to just leave it, it's not a train smash.
I thought that was very nice of her to say and then when I got to site I measured the mismatch and it wasn't 15mm as I originally thought it's actually only 7mm. She came home after work and we chatted about it again and she had a good giggle saying that she's happy the mismatch is only there and not somewhere more focal, to which I agreed and that was the end of that.
So at the end of it all, my reputation is in tact 100%. I have a happy customer, that's happy for me to continue to the 2nd bathroom and a whole lot of stress has been taken off my shoulders. I feel much better guys...
I'd appreciate though if you could try help me understand where I went wrong. See I wonder if it IS above the door where I lost it all because if I look at the room it seems to tell me another story but I also get easily confused because through all of my work that I do I'm still learning. I rarely walk into a job feeling 100% confident. It sometimes feels as if my training is failing me....I know I have my manual and I can refer back to it but sometimes under stress things don't make sense and then I stop and sit and think (as opposed to panic) but I'd very much like it to be able to walk into a room and just figure everyting out without any issues. Make no mistake though, I know the theory, it's just hard for me to apply 100% what I've learnt at the training centre in the
UK. Now that I'm not in the
UK anymore...I don't have my veteran tiling friends to call in and help me understand, it would be great if I had access to the people I did when I was still in the
UK.
So there, I guess I know in time things will get better but I wish the learning curve wasn't so steep see cuz every job costs me money....School fees I think they call it ha ha ha!!!
So at the end of it all everything's ok...The butt cheeks are clapping hands though that I won't have the same problem with the other bathroom I have to do for that client. Same tiles it will be as the first. 3 X (300 x 600) from floor up, then travertine border, then 150 X 600 up to the ceiling...
Over and out for now matey's...
Tileboy
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