This is what I've said to them... I've cancelled the kitchen but saying it's non returnable as it's "bespoke... Made to measure" but it's all just standard size units pretty much as far as I know and can see from drawing nothing seems like a custom size to me....... I'm really at my wits end as I bought a older bungalow my first home and this happensYes, however,
Also if I've read the previous posts correctly, in your favour are the facts that...
They've dot and dabbed over existing tiles?
The full floor has failed before even being used?
No waterproofing or suitable boards used in wet areas?
Green star adhesive on heavy tiles?
You've already got more than a leg to stand on!
Get your money back, all of it, and more for the inconvenience,
And cancel the kitchen.