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Discuss The right to reply... in the UK Tiling Forum area at TilersForums.com.
Having looked at both sides of the argument, I can see that, as a customer, that you have a right to be disappointed with the end result.
The window frame is poor and the grout line is unacceptable.
I'm a new tiler, less than a years experience, but I would never leave a job in that state.
I think what he originally charged you was irrelevant, if the tiler thought he could do it that cheap then that is his problem. I agree with most people, £600 would have been nearer the mark. But alarm bells should have rung in your mind as to why this guy was so cheap.
The problem you will have is that he will not come back and correct the mistakes, you will not pay him the full amount, therefore you will either have to live with it or get another tiler in to correct the mistakes. If the latter is the case, you'll have to rip it down and start all over again!
I know the professional way to correct this would be to rip the lot down...But if this is not a option could you not just take the 4 tiles down cut the top tile to suit the grout line and bring the other 3 up? (see pic) Would be a lot cheaper and certainly look a lot better? Correct me if I'm wrong.
View attachment 1316
MontyI know the professional way to correct this would be to rip the lot down...But if this is not a option could you not just take the 4 tiles down cut the top tile to suit the grout line and bring the other 3 up? (see pic) Would be a lot cheaper and certainly look a lot better? Correct me if I'm wrong.
View attachment 1316
So the tiler saw the job, he agreed the price. Thats up to him, he must have been happy at that point.
I am glad we have seen the other side of the story.
Yes i see some of the cuts are uneven under the cornice and could or have been rectified.
My main concern is how he got so far out of level in the 1st place? I have to say it was down to the initial setting out or lack of it.
Purely on that i will vote you were right and still are right to retain money.
I hate seeing tilers ripped off and i do feel sorry for the tiler but whether the quote was £400 or £4000 the tiling was out of level.
As for the tiler rushing the job ...FFS how long did it take him? Sounds to me a case of inexperience.
Just my opinion.
Reply to The right to reply... in the UK Tiling Forum area at TilersForums.com
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